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Clinic Type

Urology

Address

32 Fruit Street, Yawkey Building, 7th Floor, Suite 7e, Boston, MA 02114

Phone

617-724-5197

Email

mghpfr@mgb.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Vitals: Varies; Dr. James C. Ku has mixed reviews with some high praise and some critical feedback. (23 ratings (Vitals))
  • Vitals, WebMD: Generally positive; Dr. John Feldman is rated 3.8/5 on Vitals and 4.5/5 on WebMD. (18 ratings (Vitals), 16 ratings (WebMD))
  • WebMD: 4.0/5 (4 ratings)
  • Vitals: 2.5/5 (4 ratings)

Patients praise

  • High clinical expertise and knowledge
  • Compassionate care in emergency or serious illness situations
  • Effective medical solutions and treatments provided
  • Courteous and professional staff in some instances

Common complaints

  • Poor office staff communication and helpfulness
  • Long wait times
  • Perceived lack of empathy or poor bedside manner
  • Insufficient follow-up after diagnostic tests or appointments
  • Feeling rushed during consultations

"Dr. Ku has been a great asset to my list of doctors for his ability to listen, provide answers, follow up with me and was a thorough surgeon both during and after surgery a few months ago."

Vitals patient review for Dr. James C. Ku

"I paid money for basically 10 minutes of him asking questions. Arrived late, and he doesn't seem that friendly honestly. He didn't really explain anything."

Vitals patient review for Dr. John Feldman

"It's probably not fair to review the dr. when he never even met with the patient but i can tell you his office staff is awful!!... couldn't have been less caring about the 86 y.o. patient!!"

Vitals patient review for Dr. James C. Ku's office

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More urology clinics in Cambridge

Cambridge, MA·Urology

Summary: - Cambridge Health Alliance (CHA) is a nonprofit healthcare system and Harvard teaching hospital serving Cambridge, Somerville, and metro-north communities north of Boston. - Services include primary care, specialty care, and mental health/substance use services, with two acute care hospitals and multiple practice locations. - Urology is among CHA’s medical specialties; details on specific urology services or departments are not provided in the extract. - CHA is affiliated with Harvard Medical School and Tufts University School of Medicine; emergency care is available 24/7 at two locations. - Key locations include 1493 Cambridge Street, Cambridge, MA (HQ), plus Somerville and Everett offices; main contact: 617-665-1000. If you’re specifically seeking urology care, you may want to contact CHA directly or visit their site challiance.org to confirm urology services, providers, and appointment options at Cambridge locations.

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Cambridge, MA·Urology

Summary: - Mount Auburn Hospital is a Harvard Medical School teaching hospital in Cambridge, MA (founded 1886), committed to patient-centered, convenient care for Cambridge and surrounding communities. - It is a fully accredited nonprofit, private hospital affiliated with Harvard Medical School, and a member of major hospital associations. - Contact and location: 330 Mount Auburn Street, Cambridge, MA 02138; main phone numbers 617-492-3500, 617-499-5422. - Executive leadership includes Chief Medical Officer and department heads; a range of clinical and support roles are listed (examples: ED Quality, GI, Outpatient Psychiatry, Nursing leadership). - Notable for a broad service scope as a teaching hospital with multiple locations (4 offices in the U.S.; HQ in Cambridge). - If you’re specifically seeking urology services at Mount Auburn Hospital, this summary confirms the hospital’s general profile and that it operates as a comprehensive, Harvard-affiliated adult care facility, but this excerpt does not provide detailed information on urology services, specialties, or physicians. For urology-specific details (providers, clinics, appointment scheduling), please check the Mount Auburn Hospital urology page or contact the hospital directly.

VerifiedOnline booking

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