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Clinic Type

Internal Medicine

Address

Phone

9198595955

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • internal medicine
  • sports medicine
  • diabetes management
  • annual wellness exams
  • wellness programs
  • clinical research services
  • accellacare research
  • immunizations
  • nutrition
  • aesthetics
  • women's health
  • men's health
  • hypertension management
  • high cholesterol management
  • rheumatology
  • sinus infections/sinusitis
  • Echocardiography
  • EKG/electrocardiogram
  • Holter monitor
  • stress test
  • ultrasound services
  • in-office physical examiations
  • CDL physical exam

Technology & Equipment

  • state-of-the-art medical technology

Team

  • Internal Medicine physicians — Medical staff

Insurance & Payment

Languages Spoken

Awards & Accreditations

  • Best Medical Practice (Cary area)
  • Best Doctors (Cary Magazine Best of Western Wake)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 2.8/5 (26 reviews)
  • Facebook: 90% recommend (24 reviews)
  • Medicals-Health.com: 3.3/5 (4 reviews)

Patients praise

  • High satisfaction with specific, long-term doctors and providers (e.g., Dr. Shoffner)
  • Praised for efficient care and ease of scheduling for some patients
  • Some patients appreciate the professionalism of clinical staff and nurses

Common complaints

  • Reports of rude or unhelpful front desk and office staff
  • Complaints about long wait times and impersonal, factory-like service (minute clinic experience)
  • Difficulties scheduling appointments with MDs, often steered toward nurse practitioners or PAs instead
  • Concerns regarding administrative policies, billing, and communication gaps after leaving the practice

"The next thing you will definitely notice is the surly elderly woman at the front desk who manages to glare even at people who are not asking her for anything."

Medicals-Health.com

"I have been a been a patient of Dr. Shoffner for a few years and love her and her RN Carissa. I have also met two others doctors there and had great experiences. The reason for only giving 3 stars is that I am very disappointed with the front desk staff."

OpenGovNY

"Worst medical experience in my years of an annual physical, they will represent they have a doctor when you visit them there will be PA."

MapQuest

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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