Duke Primary Care Waverly Place - Cary
Internal Medicine • Cary, NC
Clinic Type
Internal Medicine
Address
540 New Waverly Pl Suite 200 Cary, NC 27518-7422
Phone
919-954-4159
DHLNFinancialassist@duke.edu
Opening Hours
Mon-Fri 8:00 am - 5:00 pm; Sat Closed; Sun Closed
Telehealth
Available
Services Offered
Insurance & Payment
Duke Health contracts with most major carriers; verify with provider before scheduling
Insurance, Financial assistance program, Uninsured payment assistance
Languages Spoken
FAQs
What ages are seen at this location?
Adults and children ages 5 and older.
What services are offered?
Preventive care, physical exams, sick visits, immunizations, chronic disease management, diabetes education/nutrition counseling, women's health care, etc.
Is same-day appointments available?
Yes, often available for new and established patients with acute illnesses.
What services are offered at Duke Primary Care Waverly Place?
Family doctors and nurse practitioners provide routine and sick medical care to children, teens, and adults, including preventive care, physical exams, and more.
What are the clinic hours?
Clinic hours are 8:00 am–5:00 pm Monday through Friday; Saturday and Sunday are closed.
Can I get same-day appointments?
Same day appointments are often available for new and established patients with acute illnesses.
Who can I contact for questions after hours?
If you have concerns or questions during business hours or after hours, please call the practice; calls are answered by a health provider.
What online tools are available?
Duke MyChart provides secure access to view test results, schedule appointments, request refills, and communicate with your care team.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.5 stars (72 reviews (aggregated across platforms))
- Yahoo Local/Apple Maps}}],sampleQuotes:[{quote:{citations:,confidence:: 2.5 stars (18 reviews)
Patients praise
- some patients report exceptional and thorough care from specific doctors
- convenient location and facilities (e.g., x-rays and labs on-site)
- availability of web portal for managing records
Common complaints
- billing and insurance issues, including unexpected charges for preventive visits
- perceived lack of attentiveness or listening by some medical staff
- difficulties in scheduling appointments in a timely manner
- administrative staff complaints regarding competence and professionalism
"Avoid - they will always find ways to bill you for costs that you didn't know you were signing up for. ... If you then ask a question, you will be charged for an 'office visit'. Totally shady!"
— Bippermedia reviews"I am not sure about the medical staff here but the administrative staff is incompetent."
— Yahoo Local / Apple Maps reviews"Duke Primary Care at Waverly Place is wonderful. Melanie Grim (DA) has been very special for me. She saved my kidneys!!"
— Nextdoor recommendationsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Duke Health Cary Expansion To Add ED, Inpatient Hospital To Existing Clinics In Cary, North Carolina - HCD Magazine — Mar 25, 2026
- Gift Fuels Duke Health Cary Expansion | Mirage News — Mar 23, 2026
- Topping-Out Celebration Held for Duke Health Expansion in North Carolina - Construction Superintendent — Dec 2, 2025
- New Mammography Center Opens in Cary to Enhance Breast Health Access - The Cary Report — Aug 27, 2025
- Famous Toastery - Cary Magazine — Nov 1, 2025
Information sourced from the clinic's website as of July 11, 2026.
More internal medicine clinics in Cary
Internal Medicine and Pediatrics Associates is a small medical practice focused on family medicine and pediatrics, headquartered in Fishers, Indiana, with a second office in Cary, North Carolina. Key facts: - Services: Internal medicine and pediatric care (family medicine orientation) - Locations: - Fishers, IN: 9202 E 116th St, Fishers, IN 46037 - Cary, NC: 224 High House Rd Ste 100, Cary, NC 27513 - Size: 3 employees; growing modestly - Industry: Medical Practices; NAICS 62/621 - Contact/online: Website carymedpeds.com; LinkedIn presence If you’re seeking family healthcare or pediatric-focused internal medicine in the Cary area, this practice appears as a two-location, small-team option linked to broader internal medicine and pediatrics services.
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