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Clinic Type

Behavioral Health

Address

444 N. Pleasant Ave., Centralia, IL 62801

Phone

(618)436-5665

Email

edits@recovery.com

Opening Hours

Weekdays 8 a.m. to 5 p.m.

Telehealth

Yes (therapeutic services such as video conferencing, online messaging or phone calls)

Services Offered

Insurance & Payment

  • BlueCross BlueShield
  • Aetna
  • Cigna
  • Medicaid
  • Anthem
  • All major insurance plans (in-network)

SSM Health is in-network with most major insurance plans.

Private Pay, Center pricing (varies by program and length of stay), Cash pay options available (contact center)

Languages Spoken

FAQs

Where is SSM Health Behavioral Health - Centralia located?

Centralia, Illinois, United States.

What insurance does SSM Health Behavioral Health - Centralia accept?

SSM Health is in-network with most major insurance plans.

Awards & Accreditations

  • Joint Commission Accredited

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • SSM Health Official Provider Page: 4.9 out of 5 (30 ratings (for individual provider data))
  • Yelp (via MapQuest): 3.5 out of 5 (3 reviews)

Patients praise

  • Friendly and caring staff members
  • Effective medication management and responsive communication via patient portals
  • Successful mental health improvement for some patients

Common complaints

  • Long wait times for appointments
  • Difficulty scheduling or obtaining appointments
  • Staff turnover, particularly with psychiatric doctors
  • Concerns regarding therapist communication style and validation

"Avoidant & Invalidating Therapist... Felt evasive and unsafe."

LocalityBiz user review

"I am feel better than I have in years! Also, staff is always friendly!"

LocalityBiz user review

"Used to be a great place for help. But now it’s difficult to get an appointment... SSM health has gone down hill especially centralia’s staff."

LocalityBiz user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More behavioral health clinics in Centralia

Centralia, IL·Behavioral Health

SSM Health is a Catholic, nonprofit health system serving the Midwest and beyond, with a focus on compassionate, patient-centered care. It operates hospitals, physician offices, outpatient and virtual care, home/hospice services, a transparent pharmacy benefit manager, an health plan, and an accountable care organization across Illinois, Missouri, Oklahoma, and Wisconsin. The organization emphasizes innovation and sustainability, employs thousands (tens of thousands system-wide), and is headquartered in St. Louis, MO. To find Centralia, IL behavioral health services, visit ssmhealth.com or contact the St. Louis HQ line to get the closest Centralia-area behavioral health provider within the SSM Health system.

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Centralia, IL·Behavioral Health

Summary: The Illinois Department of Healthcare and Family Services (HFS) is a Illinois state government agency responsible for providing Medicaid health coverage and administering child support services. It operates through two main divisions: Medical Programs and Child Support Services, with an Office of Inspector General operating independently and reporting to the governor. HFS aims to help Illinois residents access high-quality health care and ensure children receive financial support from both parents. The department is headquartered in Springfield, Illinois, and was founded in 1997 (formerly the Department of Public Aid). Current director (as of 2022) is Theresa Eagleson. The agency serves statewide (Illinois) and is involved in managing healthcare enrollment and child support programs. If you’re looking for Marion County or Centralia-specific services, contact HFS through the Illinois HFS site for location-based program help and case assistance.

VerifiedOnline bookingSince 1997

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