Keystone Family Medicine - Chambersburg
Family Medicine • Chambersburg, PA • Since 1986
About
Keystone Family Medicine in Chambersburg, PA (part of Keystone Health) - Part of a nonprofit, full-service primary care network serving Franklin County, PA. - Located in Chambersburg with multiple nearby offices (HQ at 767 5th Avenue and 830 5th Ave Ste 202; multiple Chambersburg addresses listed). - Services: primary care across family medicine, behavioral health, internal medicine, pediatrics, women’s care, urgent care, dental, and related programs; includes a pharmacy. - Founded in 1986; led by Joanne Cochran (president/CEO); nonprofit with ~92 staff and annual revenue around $3.0M. - Also serves migrant/seasonal farm workers across Pennsylvania; network includes Keystone Family Medicine and other Keystone Health sites.
Clinic Type
Family Medicine
Address
Keystone Health system facility (Keystone Family Medicine)
Phone
(717) 709-7999
—
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
—
Languages Spoken
Current Offers
New patient information and welcome
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Aggregate): 4.4 / 5 (303)
- Birdeye (Second Listing): 3.1 / 5 (83)
Patients praise
- Compassionate and attentive care from doctors and staff
- Patient-centered and thorough approach to examinations
- Availability of specialized services such as Spanish language support
- Willingness to take time to listen and treat the whole person
Common complaints
- Long wait times at the office
- Perception of unfair or excessive billing practices
- Staff/Administrative rigidness regarding appointment lateness policy
- Feeling rushed during appointments
"How come every time I schedule an apt with Barbara haeckler I’m ALWAYS waiting 2 hour... Literally about to walk out this is just poor business on her end!"
— Birdeye Patient Review"They try to get you in their office as often as possible to milk money from you and insurers. Three visits required for a simple physical. AVOID THIS PLACE!"
— Birdeye Patient Review"Dr Haeckler is the best physician I have ever been to. She cares for her patients – everything about them and not just the problem they presented. She treats the whole person, takes time to listen and gives good advice. Wonderful!!"
— Keystone Health TestimonialsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Keystone Family Medicine - Chambersburg
- Keystone Family Medicine Accepting New Patients at Two Locations - Franklin County Free Press — Aug 26, 2025
- Keystone Family Medicine - FindHelp.org
- Dr. Ashea West Joins Keystone Family Medicine – Catherine Street - Franklin County Free Press — Oct 11, 2025
- Keystone Health Accepting New Primary Care Patients - Franklin County Free Press — Nov 13, 2025
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Chambersburg
WellSpan Health is a nonprofit healthcare system based in York, Pennsylvania, with a broad regional footprint. The organization operates in the United States (primarily Pennsylvania) and has historical roots dating to 1880. It focuses on delivering comprehensive health services and supports a network of facilities, including hospitals and outpatient locations. The provided content references WellSpan’s ongoing expansion activities and its role in supporting community-based primary care (PCP) providers in Pennsylvania. Specific reference to the Patrick O'Donnell Pavilion in Chambersburg is not detailed in the provided highlights. If you’re seeking information about the Patrick O'Donnell Pavilion at WellSpan Chambersburg Hospital, the page does not supply explicit details on that pavilion (e.g., purpose, services, or opening date). For precise information, I’d recommend checking WellSpan Health’s Chambersburg Hospital pages or recent press releases about campus expansions in Chambersburg.
Comparing your options?
See other family medicine clinics in Chambersburg, or search the full directory by insurance, ratings, and more.