Live
Read more

About

WellSpan Health is a nonprofit healthcare system based in York, Pennsylvania, with a broad regional footprint. The organization operates in the United States (primarily Pennsylvania) and has historical roots dating to 1880. It focuses on delivering comprehensive health services and supports a network of facilities, including hospitals and outpatient locations. The provided content references WellSpan’s ongoing expansion activities and its role in supporting community-based primary care (PCP) providers in Pennsylvania. Specific reference to the Patrick O'Donnell Pavilion in Chambersburg is not detailed in the provided highlights. If you’re seeking information about the Patrick O'Donnell Pavilion at WellSpan Chambersburg Hospital, the page does not supply explicit details on that pavilion (e.g., purpose, services, or opening date). For precise information, I’d recommend checking WellSpan Health’s Chambersburg Hospital pages or recent press releases about campus expansions in Chambersburg.

Clinic Type

Family Medicine

Address

45 Monument Road, Suite 200, York, PA 17403, US

Phone

800-840-5905

Email

gratitude@wellspan.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Lab Services): 3.9/5 stars (based on 11 reviews) (11 reviews)
  • Birdeye (Family Medicine): 3/5 stars (based on 2 reviews) (2 reviews)

Patients praise

  • well-maintained, modern, and beautiful facility
  • ample parking with accessible handicap spaces
  • clear signage and ease of navigation
  • some reports of genuine care from nursing staff

Common complaints

  • difficulty reaching staff via phone
  • frustrations with check-in processes and self-service kiosks
  • reports of rude or uncaring staff behavior
  • perceived lack of responsiveness in urgent care or emergency situations

"This pavilion is gorgeous, ample parking... The handicap parking is excellent and plentiful too! The Campus is filled with plenty of physician offices you can’t go wrong with selection of services."

LocalityBiz reviewer (Cindy Burgener)

"Forcing people to use the Kiosk to check in which is basically part of the job for the receptionist... People do not work for free."

LocalityBiz reviewer (DorothyMarie Malinowski)

"Would be nice if someone would answer the phone. Tried several calls daily and no one ever picked up."

LocalityBiz reviewer (Mike Saam)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More family medicine clinics in Chambersburg

Chambersburg, PA·Family Medicine

Keystone Family Medicine in Chambersburg, PA (part of Keystone Health) - Part of a nonprofit, full-service primary care network serving Franklin County, PA. - Located in Chambersburg with multiple nearby offices (HQ at 767 5th Avenue and 830 5th Ave Ste 202; multiple Chambersburg addresses listed). - Services: primary care across family medicine, behavioral health, internal medicine, pediatrics, women’s care, urgent care, dental, and related programs; includes a pharmacy. - Founded in 1986; led by Joanne Cochran (president/CEO); nonprofit with ~92 staff and annual revenue around $3.0M. - Also serves migrant/seasonal farm workers across Pennsylvania; network includes Keystone Family Medicine and other Keystone Health sites.

VerifiedOnline bookingSince 1986
Chambersburg, PA·Family Medicine

VerifiedOnline booking

See all family medicine clinics in Chambersburg

Comparing your options?

See other family medicine clinics in Chambersburg, or search the full directory by insurance, ratings, and more.

More Family Medicine Clinics