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About

Keystone Health is a nonprofit, full-service, family-centered primary care network based in Chambersburg, Pennsylvania. Founded in 1986, it operates multiple sites under a unified system (Keystone Family Medicine, Behavioral Health, Internal Medicine, Dental Care, Women’s Care, Pediatrics, Urgent Care) and includes a pharmacy. The organization serves patients with and without insurance, and also provides primary care services to migrant and seasonal farm workers across Pennsylvania. Keystone Health employs hundreds of staff across four offices in Chambersburg, with its headquarters at 767 5th Avenue, Chambersburg, PA 17201.

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Clinic Type

Primary Care

Address

Chambersburg, PA 17201, US

Phone

(717) 709-7900

Email

GFE@keystonehealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://keystonehealth.org/

Services Offered

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Insurance & Payment

—

Languages Spoken

—

Social Media

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Photos

Keystone Health – A full-service, family-centered, primary care facility. — Primary Care clinic in Chambersburg, PA — photo 1Keystone Health – A full-service, family-centered, primary care facility. — Primary Care clinic in Chambersburg, PA — photo 2Keystone Health – A full-service, family-centered, primary care facility. — Primary Care clinic in Chambersburg, PA — photo 3Keystone Health – A full-service, family-centered, primary care facility. — Primary Care clinic in Chambersburg, PA — photo 4Keystone Health – A full-service, family-centered, primary care facility. — Primary Care clinic in Chambersburg, PA — photo 5Keystone Health – A full-service, family-centered, primary care facility. — Primary Care clinic in Chambersburg, PA — photo 6Keystone Health – A full-service, family-centered, primary care facility. — Primary Care clinic in Chambersburg, PA — photo 7Keystone Health – A full-service, family-centered, primary care facility. — Primary Care clinic in Chambersburg, PA — photo 8

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Keystone Family Medicine): 4.4 out of 5 stars (303 reviews)
  • Birdeye (Keystone Women's Care): 4.5 out of 5 stars (432 reviews)
  • Birdeye (Keystone Pediatrics): 4.3 out of 5 stars (315 reviews)

Patients praise

  • Professional and helpful medical staff and doctors
  • Appreciation for Spanish-speaking services and accessibility for diverse patients
  • Supportive outreach and financial service programs for patients with medical bill concerns
  • Comfortable and safe clinical environment

Common complaints

  • Long patient wait times for appointments and during visits
  • Billing and coding concerns related to separate charges for routine services like prescription refills
  • Data security and privacy concerns stemming from a 2022 data breach affecting 235,000+ patients

"How come every time I schedule an apt with Barbara haeckler I’m ALWAYS waiting 2 hour. I’m sitting back in pod F room 4 as I type this I’ve been here since 2:15 I was told ONE person was in front of me and here I sit TWO HOURS LATER !"

— Birdeye review for Keystone Family Medicine

"Dr Haeckler is the best physician I have ever been to. She cares for her patients – everything about them and not just the problem they presented. She treats the whole person, takes time to listen and gives good advice. Wonderful!!"

— Keystone Health website client reviews

"A class action alleges Keystone Health failed to prevent a 2022 data breach that compromised the personal and health information of 235,237 individuals."

— ClassAction.org reporting on the 2022 data breach lawsuit

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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