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About

WellSpan Health is a multi-site health system headquartered in York, PA. The page highlights WellSpan’s broad footprint, including operations in multiple countries and a range of job roles and locations. Key points relevant to the user query about “WellSpan Health Campus The Patrick O'Donnell Pavilion - 1st Floor Chambersburg” are limited on this page. It provides general organizational information (headquarters in York, PA; locations in the US with 4 offices; various career opportunities) but does not contain specifics about a Patrick O'Donnell Pavilion or a 1st Floor Chambersburg campus. If you’re looking for information about the Patrick O'Donnell Pavilion specifically, you may want to: - Visit WellSpan Health’s official site sections for Chambersburg Hospital or their campus facilities. - Check press releases or campus maps for Chambersburg that mention the Patrick O'Donnell Pavilion. - Contact WellSpan Health’s Chambersburg campus directly for floor-by-floor layout and unit details.

Clinic Type

Primary Care

Address

45 Monument Road, Suite 200, York, PA 17403, US

Phone

800-840-5905

Email

gratitude@wellspan.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (General Campus): 3.7 out of 5 stars (19 reviews)
  • WebMD (Dr. Andrew Fry): 5 out of 5 stars (8 ratings)
  • Healthgrades (Dr. William Leppert): 4.5 out of 5 stars (33 ratings)
  • WebMD (Dawn Rheam, CRNP): 5 out of 5 stars (7 ratings)

Patients praise

  • High patient satisfaction for specific primary care providers and specialists based at the pavilion
  • Appreciation for the modern, well-maintained facility
  • Ample and accessible parking, including handicap spaces
  • Convenient, clear signage and layout

Common complaints

  • Complaints regarding administrative processes, specifically the requirement to use check-in kiosks
  • Reports of difficulty reaching the facility via telephone
  • Negative interactions with some staff members concerning attitude and professionalism
  • Isolated reports of long wait times and inadequate responsiveness to patient discomfort

"This pavilion is gorgeous, ample parking as there is approximately maybe 100+ parking spaces ... never having to look for a place to park is nice."

LocalityBiz Review

"Forcing people to use the Kiosk to check in which is basically part of the job for the receptionist without providing a discount for compensation for doing part of someone else job is ridiculous."

LocalityBiz Review

"Dr. Leppert is a fantastic doctor and I've recommended him to several people, who are now also patients of his. His care is ... thorough. He's kind and thoughtful."

Healthgrades Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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