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About

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Clinic Type

Primary Care

Address

98 Chapelton Court Suite 310, Chapel Hill, NC 27516

Phone

919-590-9005

Email

—

Opening Hours

Mon-Fri 7:30 am – 7:00 pm

Website

https://www.avancecare.com/locations/south-chapel-hill-nc/

Telehealth

Yes (MyChart scheduling)

Services Offered

  • Primary care
  • Sick visits
  • Women's health
  • Men's health
  • Children's health
  • Annual physical exams and annual well checks
  • Immunizations
  • Chronic care management
  • Behavioral health
  • X-ray

Technology & Equipment

  • MyChart
  • X-ray
  • telehealth/online scheduling (MyChart)

Team

  • Donna Whitt, MD — Family Physician, Primary Care Provider
  • Kristy Su, FNP-C — Family Nurse Practitioner, Primary Care Provider
  • Jane Warstler, DNP, FNP-C, CPN — Doctor of Nursing Practice, Family Nurse Practitioner, Primary Care Provider
  • Sherise Swensen, MSW, LCSW — Behavioral Therapist, Licensed Clinical Social Worker
  • Melissa Rosenberg, MPH, RDN, LDN — Registered Dietitian

Insurance & Payment

—

Languages Spoken

—

Social Media

YoutubeFacebookLinkedinInstagram

Photos

Primary Care Practice in South Chapel Hill, North Carolina — Primary Care clinic in Chapel Hill, NC — photo 1Primary Care Practice in South Chapel Hill, North Carolina — Primary Care clinic in Chapel Hill, NC — photo 2Primary Care Practice in South Chapel Hill, North Carolina — Primary Care clinic in Chapel Hill, NC — photo 3Primary Care Practice in South Chapel Hill, North Carolina — Primary Care clinic in Chapel Hill, NC — photo 4Primary Care Practice in South Chapel Hill, North Carolina — Primary Care clinic in Chapel Hill, NC — photo 5Primary Care Practice in South Chapel Hill, North Carolina — Primary Care clinic in Chapel Hill, NC — photo 6Primary Care Practice in South Chapel Hill, North Carolina — Primary Care clinic in Chapel Hill, NC — photo 7Primary Care Practice in South Chapel Hill, North Carolina — Primary Care clinic in Chapel Hill, NC — photo 8

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp (Avance Care): Generally positive (specifics vary by platform)
  • Birdeye (Duke Primary Care Sage Road): 2.7 out of 5 stars (18 reviews)
  • Duke Health (Dr. Susan A. Schmidt): 4.91 out of 5 stars (121 reviews)
  • Duke Health (Dr. Timothy Andrew O'Donnell): 4.95 out of 5 stars (88 reviews)
  • Duke Health (Dr. Mark A. Messick): 4.91 out of 5 stars (199 reviews)
  • Birdeye (UNC Children’s Primary Care Clinic): 3.9 out of 5 stars (27 reviews)

Patients praise

  • High patient satisfaction and praise for individual physicians and providers
  • Accessible and welcoming staff at specific locations like Avance Care South Chapel Hill
  • Thorough and caring medical care, especially in family medicine settings
  • Positive feedback on provider communication and patient-centered approaches

Common complaints

  • Concerns regarding administrative staff rudeness and office management
  • Difficulty scheduling appointments or issues with clinic policies (e.g., mandatory 'establish care' visits)
  • Dissatisfaction with the healthcare system/costs in the US
  • Reports of disorganized office environments or issues with staff turnover/training

"After a long time found a healthcare practice that really cares about patient - wonderful staff and providers"

— LocalityBiz (Avance Care South Chapel Hill)

"If you have any mental illnesses or disabilities do not go here. If you are poor do not go here. Worst medical care I have ever gotten."

— Birdeye (Duke Primary Care Sage Road)

"Currently (in 2025), it is clearly in a state of extreme chaos. Many of the staff here are unfamiliar with their work..."

— Birdeye (UNC Children’s Primary Care Clinic)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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