Primary Care | UNC Hospitals | Chapel Hill, NC
Primary Care • Chapel Hill, NC • Since 1989 • 4+ primary care locations in Chapel Hill area (as listed: Family Medicine Center at Carraway Village, Family Medicine Center at Chapel Hill, UNC Children's Primary and Specialty Care at Carolina Pointe II, UNC Primary Care at Manning Drive) locations
About
UNC Hospitals (University of North Carolina Hospitals) is a nonprofit health system based in Chapel Hill, NC, providing patient care across three locations in the United States. Founded in 1989, it operates as a hospital/healthcare organization with about 319 employees and annual revenue around $4.4B. Headquarters: 101 Manning Drive, Chapel Hill, NC 27514. Services include patient records access, secure provider messaging, online referrals for outpatient and ancillary services, and patient-centered medical home initiatives. Contact: 984-974-1000. Aliases: UNC Hospitals, UNC Health Care. LinkedIn: linkedin.com/company/unchospitals.
Clinic Type
Primary Care
Address
100 Village Center Drive Suite 1002 Chapel Hill, NC 27516; 590 Manning Drive Chapel Hill, NC 27514; 6013 Farrington Road Suite 301 Chapel Hill, NC 27517; 101 Manning Drive Chapel Hill, NC 27514
Phone
984-974-CARE
volsvcs@unchealth.unc.edu
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
Schedule a Primary Care Appointment
Visit Find a Doctor or call or text UNC Health at 984-974-CARE, Monday - Friday, 8:00 AM to 5:00 PM to find the right primary care provider for your healthcare needs.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- UNC Health (Chapel Hill Internal Medicine): 4.9 out of 5 stars (396 ratings)
- UNC Hospitals (CMS HCAHPS): 4 out of 5 stars (2,321 patient surveys)
Patients praise
- many patients find their individual doctors to be attentive, knowledgeable, and caring
- some patients report efficient experiences and kind staff interactions
- UNC Hospitals overall maintains a positive 4-star rating based on CMS data
- high percentage of patients report effective communication from nurses and doctors
Common complaints
- long wait times for appointments and during visits
- administrative and scheduling issues, including delays in medication refills and referrals
- concerns about facility cleanliness
- perceived lack of staff responsiveness or empathy in some cases
- confusing or frustrating experiences with specific clinic procedures or policies
"My doctor is attentive, answering all my questions and doesn’t rush me out. Getting a referral has been easy as well!"
— Patient review of UNC Family Medicine Center at Chapel Hill"I been a patient there for years. Ive never seen a doctors office so lazy! I should not have to call my own insurance company to get a prior authorization form."
— Patient review of UNC Family Medicine Center at Chapel HillSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- UNC Health Announces Leaders for Clinical Service Lines - School of Medicine Intranet — Oct 15, 2025
- UNC Family Medicine Launches Primary Care Behavioral Health Collaborative at East Pittsboro, Advancing Whole‑Person Care - Department of Family Medicine — Jan 12, 2026
- Portia Nleya, MD, MPH - Division of General Medicine and Clinical Epidemiology — Sep 15, 2025
- UNC Family Medicine to Lead Bridge to Health Initiative with $1.3 Million Grant - Department of Family Medicine — May 28, 2026
- Clinic offers same-day mental health care during primary care visits - North Carolina Health News — Feb 10, 2026
Information sourced from the clinic's website as of July 11, 2026.
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