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About

Floyd County Medical Center (FCMC) is a 25-bed Critical Access Hospital and Rural Health Clinic in Charles City, Iowa, delivering inpatient and skilled nursing care, 24/7 emergency care, and extensive outpatient services. Key offerings include diabetes management, nutrition education, wound and ostomy care, physical, occupational, and speech therapy, laboratory and radiology, general surgery, cardiology, ENT, nephrology, orthopedics, podiatry, urology, and sleep studies. FCMC operates with 32 employees, founded in 1965, and is governed by a seven-member Board of Trustees. It is licensed/accredited in Iowa, part of the local healthcare network, and has multiple Charles City addresses (HQ at 800 11th St). Contact: 641-228-6830.

Clinic Type

Durable Medical Equipment

Address

800 11th St., Charles City, Iowa 50616, US

Phone

641-228-6830

Email

ksaathoff@fcmhosp.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Durable Medical Equipment clinic

Team

  • Dr. Lyons — Surgical surgeon

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • MedicalRecords.com: 2.3 out of 5 stars (12 reviews)
  • Healthgrades (Patient Experience Rating): 82% (Not explicitly specified)
  • HealthLuminate: 74% recommend the hospital (Not explicitly specified)

Patients praise

  • Generally favorable patient experience ratings in national surveys
  • High percentage of patients who would recommend the hospital

Common complaints

  • Concerns regarding staff communication and responsiveness
  • Dissatisfaction with information provided on medical procedures

"I kindly said, imI'sorrys thus guy is nearly passing out, i was just letting you know he was about to fall....She flung the door, and went in. I left.. im so shocked ppl are able to treat others in desperate need, like this!"

— MedicalRecords.com review by Lena Lenora

"What a terrible medical center spreading false information and pushing cosmetic surgery onto the new parents of infant boys."

— MedicalRecords.com review by Sierra Messner

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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