
Floyd County Medical Center
Pharmacy • Charles City, IA • Since 1965
About
Floyd County Medical Center (FCMC) is a 25-bed Critical Access Hospital and Rural Health Clinic in Charles City, Iowa. It provides 24/7 emergency and after-hours acute care, inpatient and skilled nursing care, and a broad range of outpatient services including diabetes management, nutrition, wound/ostomy care, and physical, speech, and occupational therapy. Outpatient specialties cover general surgery, cardiology, ENT, nephrology, orthopedics, podiatry, urology, podiatry, and sleep studies. The center is licensed, accredited, and governed by a seven-member elected Board, with headquarters in Charles City. FCMC also operates a rural health clinic expansion, and is actively growing its services in the region. contact: 641-228-6830.
Clinic Type
Pharmacy
Address
800 11th Street Charles City, IA 50616
Phone
641-228-5151
ksaathoff@fcmhosp.com
Opening Hours
FCMC Clinic: Monday-Friday 8:00 a.m.-5:00 p.m.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What are the clinic hours?
FCMC Clinic: Monday-Friday 8:00 a.m.-5:00 p.m.
Where is the clinic located?
Location: 800 11th Street Charles City, IA 50616
How can I contact the clinic by phone?
Phone: 641-228-5151
Photos




What Patients Say
Overall sentiment across review platforms: mixed
- uscompanies.net (Floyd County Medical Center, Iowa): Low/Mixed (based on anecdotal negative reviews) (Small sample (approx. 4 reviews identified))
- Healthgrades (Charles City Regional Health Services, Virginia): Not explicitly stated but noted for 'Outstanding Patient Experience' award (24 reviews)
Patients praise
- Compassionate and knowledgeable care (Virginia location)
- Clear communication and patient-centered care (Virginia location)
- Professionalism of specific staff members (Virginia location)
- Effective communication of medical results (Iowa location)
Common complaints
- Challenges with appointment scheduling (Virginia location)
- Reports of wait time variability (Virginia location)
- Negative perceptions of facility age and outdated practices (Iowa location)
- Concerns regarding quality of care and provider professionalism (Iowa location)
"Very good at communicating results. Doesn't rush. Very patient and answers all questions."
— Healthgrades patient review (Iowa)"Horrible hospital, horrible clinic. 90% of floyd county residents go to Mason City or New Hampton. Everything is old and outdated..."
— uscompanies.net patient review (Iowa)"Customer feedback indicates that CVHS Charles City delivers compassionate and knowledgeable care... Many clients praise... approachable demeanor, deep medical expertise, and genuine support."
— Wheree patient feedback summary (Virginia)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Community Notes: April 2026 — Apr 22, 2026
- FCMC expansion ribbon-cutting set for July 18 in Charles City | News | kimt.com — Jul 8, 2026
- USDA invests $27.5 million in Floyd County Medical Center expansion and renovation - NorthIowaToday.com — Jun 13, 2026
- Floyd County Medical Center Shares Clinic Construction Progress, New Providers, Gala Plans, and Memorial Garden – KCHA NEWS – Charles City's News, Weather & Sports — Sep 16, 2025
- Floyd County Medical Center Introduces Nurse Practitioner Megan Miller and Shares Hospital Expansion Update in Charles City – KCHA NEWS – Charles City's News, Weather & Sports — Dec 16, 2025
Information sourced from the clinic's website as of July 11, 2026.
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