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About

Floyd County Medical Center (FCMC) is a 25-bed Critical Access Hospital and Rural Health Clinic in Charles City, Iowa. It provides 24/7 emergency and after-hours acute care, inpatient and skilled nursing care, and a broad range of outpatient services including diabetes management, nutrition, wound/ostomy care, and physical, speech, and occupational therapy. Outpatient specialties cover general surgery, cardiology, ENT, nephrology, orthopedics, podiatry, urology, podiatry, and sleep studies. The center is licensed, accredited, and governed by a seven-member elected Board, with headquarters in Charles City. FCMC also operates a rural health clinic expansion, and is actively growing its services in the region. contact: 641-228-6830.

Clinic Type

Pharmacy

Address

800 11th Street Charles City, IA 50616

Phone

641-228-5151

Email

ksaathoff@fcmhosp.com

Opening Hours

FCMC Clinic: Monday-Friday 8:00 a.m.-5:00 p.m.

Services Offered

  • Camp physicals
  • DOT physicals
  • Men’s health
  • Nutrition therapy
  • Obstetrics and midwifery
  • Preventative care
  • Primary care/family medicine exams
  • Sports physicals
  • School physicals
  • Well child checks
  • Women’s health
  • Work physicals

Team

  • FCMC Clinic providers — clinic providers

Insurance & Payment

—

Languages Spoken

—

FAQs

What are the clinic hours?

FCMC Clinic: Monday-Friday 8:00 a.m.-5:00 p.m.

Where is the clinic located?

Location: 800 11th Street Charles City, IA 50616

How can I contact the clinic by phone?

Phone: 641-228-5151

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • uscompanies.net (Floyd County Medical Center, Iowa): Low/Mixed (based on anecdotal negative reviews) (Small sample (approx. 4 reviews identified))
  • Healthgrades (Charles City Regional Health Services, Virginia): Not explicitly stated but noted for 'Outstanding Patient Experience' award (24 reviews)

Patients praise

  • Compassionate and knowledgeable care (Virginia location)
  • Clear communication and patient-centered care (Virginia location)
  • Professionalism of specific staff members (Virginia location)
  • Effective communication of medical results (Iowa location)

Common complaints

  • Challenges with appointment scheduling (Virginia location)
  • Reports of wait time variability (Virginia location)
  • Negative perceptions of facility age and outdated practices (Iowa location)
  • Concerns regarding quality of care and provider professionalism (Iowa location)

"Very good at communicating results. Doesn't rush. Very patient and answers all questions."

— Healthgrades patient review (Iowa)

"Horrible hospital, horrible clinic. 90% of floyd county residents go to Mason City or New Hampton. Everything is old and outdated..."

— uscompanies.net patient review (Iowa)

"Customer feedback indicates that CVHS Charles City delivers compassionate and knowledgeable care... Many clients praise... approachable demeanor, deep medical expertise, and genuine support."

— Wheree patient feedback summary (Virginia)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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