Highland Hospital | Behavioral Health Treatment Facility in ...
Mental Health Care • Charleston, WV
About
Highland Hospital is a privately held acute inpatient psychiatric facility in Charleston, West Virginia, offering trauma-informed, evidence-based behavioral health care for adolescents, adults, and seniors. It provides inpatient psychiatric treatment and crisis/behavioral health services, with two offices in Charleston. The hospital emphasizes a safe environment and quality mental health care, supported by an educated staff. Contact: (304) 322-3037 or toll-free 1-800-250-3806. Website: highlandhosp.com.
Clinic Type
Mental Health Care
Address
300 56th St SE, Charleston, West Virginia 25304, US
Phone
+13043223037
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Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Yelp/Yahoo Local: 1.5 stars out of 5 based on aggregated platform data (approximately 10-15 reviews across public platforms)
Patients praise
- some reports of helpful and caring individual staff members
- appreciation for specific therapy groups and art therapy programs
- instances where patients felt the facility provided necessary stabilization in crisis
Common complaints
- allegations of staff mistreatment, rudeness, and unprofessional behavior
- reports of patient abuse, physical contact, or sexual assault allegations
- concerns about facility environment including temperature and cleanliness
- claims of inadequate supervision, leading to bullying or conflict among patients
- dissatisfaction with food quality and medical/medication management
- complaints regarding restrictive policies, such as limited communication with family
"Do not let your child come here... The nurses there are terrible to the patients and have actively threatened to hold me there longer for telling my mom about their mistreatment."
— LocalityBiz patient review"My cousin went there and the nurse are as rude as can be and she got touched in a not good manner and no one, not even the nurses believed her."
— MapQuest/Yelp user review"I'd like to give a positive review: caring Staff, Good food; Great rehab with groups of various types; Good medical care and people who care..; safe.. Thankful for their care.."
— Yahoo Local user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
More mental health care clinics in Charleston
Devaraj Behavioral Healthcare is a private mental health care provider based in Charleston, West Virginia. Founded in 2006, it operates as a Licensed Behavioral Health Center (LBHC) offering behavioral health services, patient admissions, bill payment, and multiple locations. Key details: - Location: 412 Tennessee Ave, Charleston, WV (headquartered); serves Charleston and surrounding areas (Montgomery, WV mentioned in query) - Network: Small team (3 employees) with leadership including MSW Jacob Bounds (Director of Clinical Services) and Tyler Blake (Director of IT) - Contact: info@dbhwv.com; phone (877) 338-2725 - Online presence: dbhwv.com; LinkedIn page; monthly site visits ~1,700; traffic relatively stable with US-only audience - Highlights: Over 15 years of compassionate behavioral health care; services include admissions, patient services, and bill payment If you’re specifically seeking Charleston & Montgomery, WV locations or services, this page confirms Charleston-based operations and general behavioral health offerings; for Montgomery-specific details, you may want to contact them directly.
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