Mental Health Care in Charleston, WV | Psychiatry & Counseling
Mental Health Care • Charleston, WV
Clinic Type
Mental Health Care
Address
1 Kenton Drive, Suite 200, Charleston, WV
Phone
(304)%20408-3292
Careers@TransformationsNetwork.com
Opening Hours
Monday-Friday 8:00 am–5:00 pm; Saturday: Closed; Sunday: Closed
Telehealth
available
Services Offered
Technology & Equipment
Insurance & Payment
In-network with most insurance plans.
Insurance, Medicare, Medicaid, Out-of-pocket
Languages Spoken
—
FAQs
What services are offered at the Charleston clinic?
Therapy, psychiatry, medication management, TMS therapy, and Spravato®, with in-person and telehealth options.
Is the Charleston clinic in-network with insurance plans?
Yes, in-network with most insurance plans.
Where is the Charleston clinic located?
1 Kenton Drive, Suite 200, Charleston, WV 25311.
What are the office hours?
Monday–Friday: 8:00 am–5:00 pm; Saturday and Sunday: Closed.
Do you offer telehealth visits?
Yes, telehealth options are available.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Harmony, A Member of Transformations Care Network): 4.3/5 (153)
- WebMD (Jessica Dickey, PMHNP-BC): 5/5 (14 (ratings))
- WebMD (Dr. Daniel Thistlethwaite): 4/5 (20 (ratings))
- Healthgrades (Dr. Lawrence Kelly): 4/5 (24)
- WebMD (Jamie Stoner): 5/5 (1)
- WebMD (Dr. Elizabeth Mcclellan): 4.5/5 (27)
- Sharecare (Dr. Kiran Devaraj): 5/5 (1)
- Vitals (Dr. John P. Maccallum): 4.6/5 (11)
Patients praise
- Many individual providers are praised for being kind, attentive, and genuinely caring
- Patients report successful treatment plans that have significantly improved their quality of life
- Effective medication management and counseling support
- Some staff members are noted for being helpful with appointment setting and ongoing support
Common complaints
- Difficulty accessing services, including long wait times and unresponsive administrative staff
- Reports of unprofessionalism, lack of communication, and providers not listening to patient needs
- Serious allegations of abuse, mistreatment, and unsafe conditions at some facilities
- Billing issues and challenges with insurance coordination
- Systemic issues like high staff turnover and limited provider availability
"Everyone I’ve encountered at Harmony shows that they truly care about you as a person not just for that specific appointment. They have made my treatment for MDD, PTSD, and Anxiety so much better than it ever was in the past."
— Birdeye Review"After meeting and talking with Jess, I have a safety plan, new medication, and a bit of hope that things will change."
— WebMD Review"I’ve seen this doctor several times, but he’s always in a rush to get the patient in and out as quickly as possible! It’s like an assembly line... he poo-poo’s the question and answers with whatever suits him!"
— WebMD ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Jessica Dickey, MSN, PMHNP-BC, Nurse Practitioner | Charleston, WV | WebMD — Nov 12, 2025
- How TMS Therapy in Charleston Can Help Manage Depression — Jul 14, 2025
- Dr. April M. Baisden, MD - Internal Medicine Physician in Charleston, WV — May 14, 2026
- Prestera Health Services and Kanawha Valley Collective to Open “The Living Room” in Charleston - Prestera Health Services — Feb 9, 2026
- West Virginia Behavioral Health Workforce Report for April 2026 (Apr 13–19) | 101 Registered Providers — Apr 21, 2026
Information sourced from the clinic's website as of July 11, 2026.
More mental health care clinics in Charleston
Devaraj Behavioral Healthcare is a private mental health care provider based in Charleston, West Virginia. Founded in 2006, it operates as a Licensed Behavioral Health Center (LBHC) offering behavioral health services, patient admissions, bill payment, and multiple locations. Key details: - Location: 412 Tennessee Ave, Charleston, WV (headquartered); serves Charleston and surrounding areas (Montgomery, WV mentioned in query) - Network: Small team (3 employees) with leadership including MSW Jacob Bounds (Director of Clinical Services) and Tyler Blake (Director of IT) - Contact: info@dbhwv.com; phone (877) 338-2725 - Online presence: dbhwv.com; LinkedIn page; monthly site visits ~1,700; traffic relatively stable with US-only audience - Highlights: Over 15 years of compassionate behavioral health care; services include admissions, patient services, and bill payment If you’re specifically seeking Charleston & Montgomery, WV locations or services, this page confirms Charleston-based operations and general behavioral health offerings; for Montgomery-specific details, you may want to contact them directly.
Highland Hospital is a privately held acute inpatient psychiatric facility in Charleston, West Virginia, offering trauma-informed, evidence-based behavioral health care for adolescents, adults, and seniors. It provides inpatient psychiatric treatment and crisis/behavioral health services, with two offices in Charleston. The hospital emphasizes a safe environment and quality mental health care, supported by an educated staff. Contact: (304) 322-3037 or toll-free 1-800-250-3806. Website: highlandhosp.com.
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