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Center for Telehealth at MUSC (Charleston) - Overview: The Medical University of South Carolina (MUSC) is a historic public medical school and health sciences university in Charleston, SC. It operates a medical center and multiple colleges, with a strong focus on education, research, and patient care across the state. - Telehealth relevance: MUSC includes telehealth initiatives as part of its health care delivery and medical education ecosystem, leveraging its Charleston campus and statewide clinical network. - Quick facts: - Location: Charleston, South Carolina - Established: 1824 (one of the oldest medical schools in the U.S.) - Endowment: $594.4 million (2025) - President: David J. Cole; Provost: Lisa K. Saladin - Size: ~3,240 students; ~1,848 academic staff - Campus: Midsize city, 50 acres - Website: musc.edu If you’re exploring the Center for Telehealth specifically, this entry confirms MUSC as the host institution in Charleston with telehealth as part of its health care delivery and education framework, but it does not provide detailed program specifics. I can search for more granular information on MUSC’s telehealth services, programs, partners, and tour options if you’d like.

Clinic Type

Telehealth Clinic

Address

Center for Telehealth, 68 President St, Charleston, SC 29425

Phone

+18437922536

Email

finaid@musc.edu

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Yes

Services Offered

—

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (aggregating Google reviews for MUSC Health Primary Care - Coosaw): 3.3 out of 5 stars (24 reviews)

Patients praise

  • Enhanced access to specialized care, particularly in rural areas
  • Feeling of safety and reassurance through remote monitoring programs
  • Increased convenience and avoidance of unnecessary in-person visits
  • Empowerment and improved patient-provider trust via virtual engagement

Common complaints

  • Concerns regarding perceived lack of empathy from some providers
  • Complaints about billing/costs for virtual follow-up explanations
  • General dissatisfaction with communication efficacy for specific primary care clinics

"I was reassured and I wasn’t as frightened."

— Patient testimonial regarding remote monitoring program

"The comfort of being at home, or wherever you are, and still getting your appointment made without having to stand in line or be in a waiting room; that’s a big deal right there."

— Patient testimonial regarding virtual care experience

"I felt judged by my weight and got overcharged for just talking to her about my symptoms and charged $25 for every time she had to explain my blood work results over zoom."

— Patient review of an MUSC Health primary care clinic experience

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More telehealth clinic clinics in Charleston

Charleston, SC·Telehealth Clinic

Roper St. Francis Healthcare (RSFH) is a nonprofit, multi-hospital health system based in Charleston, SC, serving the Lowcountry with nearly 700 beds and 120+ facilities across four counties. It operates as Charleston’s largest private employer with about 7,000 staff and a medical staff of 1,000+ physicians. RSFH is part of Bon Secours Mercy Health and includes hospitals such as Roper Hospital, Bon Secours St. Francis Hospital, Mount Pleasant Hospital, and Berkeley Hospital, plus a network of urgent/primary care, imaging, lab, and outpatient services. Notable recent developments include the opening of the Health Pavilion at Sawmill Centre (emergency, imaging, lab, and outpatient services) and recognition of RSFH Express Care as Charleston’s Best Urgent Care (2026). If you’re seeking on-demand virtual care in Charleston, RSFH’s family of services emphasizes convenient access to virtual and in-person care across its network. For direct assistance, local contact options include RSFH’s main phones and their Charleston/HQ locations.

VerifiedOnline bookingEmergency careSince 1829
Charleston, SC·Telehealth Clinic

Summary: The MUSC Health Telehealth Clinic in Charleston is the state-wide center for telehealth at the Medical University of South Carolina (MUSC). It serves as the statewide headquarters for the South Carolina Telehealth Alliance and is a national Telehealth Center of Excellence. The center enables 24/7 access to urgent care, emergency services, and virtual visits through MUSC Health, with a dedicated facility in Charleston that supports telehealth delivery, administration, education, training, and simulation. Contact: telehealthinfo@musc.edu | 843-792-1414. Headquarters: Charleston, SC. Founded 2014.

VerifiedSince 2014

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