MUSC Health Telehealth Clinic - Charleston
Telehealth Clinic • Charleston, SC • Since 2014
About
Summary: The MUSC Health Telehealth Clinic in Charleston is the state-wide center for telehealth at the Medical University of South Carolina (MUSC). It serves as the statewide headquarters for the South Carolina Telehealth Alliance and is a national Telehealth Center of Excellence. The center enables 24/7 access to urgent care, emergency services, and virtual visits through MUSC Health, with a dedicated facility in Charleston that supports telehealth delivery, administration, education, training, and simulation. Contact: telehealthinfo@musc.edu | 843-792-1414. Headquarters: Charleston, SC. Founded 2014.
Clinic Type
Telehealth Clinic
Address
Charleston, SC 29401
Phone
—
—
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
—
Insurance & Payment
—
Languages Spoken
—
What Patients Say
Overall sentiment across review platforms: mixed
- MUSC Health official provider profile pages: generally 4.4–5.0 out of 5 stars for individual telehealth providers (varies widely by provider (e.g., 34 to 310+ ratings per provider))
- Birdeye (Specialty & Women's Emergency Department): 2.6 out of 5 stars (17 reviews)
Patients praise
- high patient ratings for individual telehealth providers, often ranging from 4.5 to 5 stars
- appreciation for the professionalism and quality of medical staff in some patient experiences
- recognition of the facility as a major, high-quality medical center
Common complaints
- concerns regarding communication delays and lack of updates during care
- reports of long wait times in emergency departments
- dissatisfaction with billing and transparency in estimates
- criticism from patients regarding standardized care plans and inadequate pain management in specific specialized centers
"I can not express how great this facility is. The residents and fellows along with the doctors are all top notch... This is a brilliant place."
— Birdeye review"They don't tell you anything for hours. I was left in the room for 12 hours."
— Yelp review"Advocates say access to pain relief has become one of the most urgent issues. They claim patients are being placed on standardized care plans rather than individualized treatment... resulting in dramatic reductions in pain medication."
— WISTV news reportSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Telehealth - Find a provider - MUSC Health — Oct 15, 2025
- Find a location near Charleston, SC - Find a provider - MUSC Health — May 22, 2026
- MUSC highlights Rural Health Awareness Month with expanded virtual primary care services — Nov 21, 2025
- MUSC Health | South Carolina's Leader in Health Care — Nov 19, 2025
Information sourced from the clinic's website as of July 11, 2026.
More telehealth clinic clinics in Charleston
Roper St. Francis Healthcare (RSFH) is a nonprofit, multi-hospital health system based in Charleston, SC, serving the Lowcountry with nearly 700 beds and 120+ facilities across four counties. It operates as Charleston’s largest private employer with about 7,000 staff and a medical staff of 1,000+ physicians. RSFH is part of Bon Secours Mercy Health and includes hospitals such as Roper Hospital, Bon Secours St. Francis Hospital, Mount Pleasant Hospital, and Berkeley Hospital, plus a network of urgent/primary care, imaging, lab, and outpatient services. Notable recent developments include the opening of the Health Pavilion at Sawmill Centre (emergency, imaging, lab, and outpatient services) and recognition of RSFH Express Care as Charleston’s Best Urgent Care (2026). If you’re seeking on-demand virtual care in Charleston, RSFH’s family of services emphasizes convenient access to virtual and in-person care across its network. For direct assistance, local contact options include RSFH’s main phones and their Charleston/HQ locations.
Center for Telehealth at MUSC (Charleston) - Overview: The Medical University of South Carolina (MUSC) is a historic public medical school and health sciences university in Charleston, SC. It operates a medical center and multiple colleges, with a strong focus on education, research, and patient care across the state. - Telehealth relevance: MUSC includes telehealth initiatives as part of its health care delivery and medical education ecosystem, leveraging its Charleston campus and statewide clinical network. - Quick facts: - Location: Charleston, South Carolina - Established: 1824 (one of the oldest medical schools in the U.S.) - Endowment: $594.4 million (2025) - President: David J. Cole; Provost: Lisa K. Saladin - Size: ~3,240 students; ~1,848 academic staff - Campus: Midsize city, 50 acres - Website: musc.edu If you’re exploring the Center for Telehealth specifically, this entry confirms MUSC as the host institution in Charleston with telehealth as part of its health care delivery and education framework, but it does not provide detailed program specifics. I can search for more granular information on MUSC’s telehealth services, programs, partners, and tour options if you’d like.
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
See other telehealth clinic clinics in Charleston, or search the full directory by insurance, ratings, and more.