Urgent Care | MUSC Health
Urgent Care • Charleston, SC • Since 2014
About
Summary: MUSC Health offers 24/7 urgent care and emergency services, with virtual visits available through the MUSC Center for Telehealth. The Center (founded 2014) is a state-wide telehealth headquarters and a national Telehealth Center of Excellence, enabling expert care access across South Carolina via remote video, store-and-forward, and remote monitoring. Based in Charleston, SC, the Center collaborates with MUSC Health and statewide providers to deliver high-quality urgent and emergency care through telehealth, education, and simulation. Contact: telehealthinfo@musc.edu | 843-792-1414.
Clinic Type
Urgent Care
Address
169 Ashley Ave, Charleston, South Carolina, US
Phone
8439854700
mychart@muschealth.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Insurance & Payment
—
$35 to $45 flat rate (insurance not billed), Insurance billed for virtual urgent care video visit or other services (where applicable), Free for State Health Plan members and select groups
Languages Spoken
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Pricing
Current Offers
Free for State Health Plan members and select groups — $0
Social Media
Photos






What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Elgin Medical Pavilion): 3.2 out of 5 stars (161 reviews)
- Birdeye (Ashley River Tower ED): 2.6 out of 5 stars (17 reviews)
Patients praise
- Commendations for individual nurses and staff for their care and effort
- Professionalism and quality of care from specific providers and residents
- High patient willingness to recommend hospital services in certain departments
Common complaints
- Billing and insurance transparency concerns, including unexpected facility fees and itemized billing issues
- Long hold times for customer support and billing departments
- Reports of being turned away due to patient volume or scheduling policies
- Perceived dismissiveness from providers regarding symptoms or medical concerns
- Extended wait times and difficulties accessing care in emergency/urgent settings
"I wish the doctors weren’t so quick to write it off as something just to get patients out."
— LocalityBiz (Children's After Hours Care)"The residents and fellows along with the doctors are all top notch. The nurses, techs, and other staff. Care about people."
— Birdeye (Ashley River Tower ED)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- MUSC Health, Clements Ferry Pavilion - McMillan Pazdan Smith Architecture — Jan 30, 2026
- New Clements Ferry Pavilion | MUSC — Jan 28, 2026
- West Ashley Red Lobster demoed to make way for MUSC’s new ED — Apr 6, 2026
- MUSC to open hybrid emergency, urgent care facility later this year in Florence County | WBTW — Jun 30, 2026
- West Ashley Medical Pavilion adds patient services | MUSC — Jan 15, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Charleston
Roper St. Francis Express Care is the urgent care division of Roper St. Francis Healthcare, a nonprofit health system based in Charleston, SC. It offers fast, walk-in urgent care services in the Charleston area and has earned local recognition (Best Urgent Care by Charleston City Paper 2026). The broader Roper St. Francis network includes hospital-level services (cancer care, heart and vascular, orthopedics, women's services, rehabilitation) and a physician network across multiple South Carolina locations. The organization employs about 1,904 staff, is headquartered at 316 Calhoun Street, Charleston, and traces its roots to 1829.
Summary: CAMC (Charleston Area Medical Center) is a nonprofit, teaching hospital system headquartered in Charleston, WV. It operates multiple campuses (Memorial Hospital, General Hospital, Women and Children’s Hospital, Teays Valley Hospital, and Greenbrier Valley Medical Center) plus a network of facilities across West Virginia. It provides extensive emergency and urgent care services and hosts walk-in, inpatient, and outpatient care across its campuses. For walk-in/urgent care options, CAMC offers immediate-access services at its Charleston-area facilities and affiliated campuses, with comprehensive acute care, specialty services (cardiac, oncology, neurology, orthopedics, trauma, and obstetrics), and 24/7 emergency department coverage. If you need convenient walk-in care in Charleston, consider CAMC Memorial or CAMC General Hospital locations, as well as CAMC Teays Valley (Putnam County) for nearby urgent care access. For exact hours and walk-in availability, check CAMC’s website or contact their Charleston locations directly.
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