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Clinic Type

Behavioral Health

Address

Charlevoix County, Mich.- area (address not clearly provided in text)

Phone

(855) 444-3911

Email

—

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

—

Team

  • Munson Healthcare Charlevoix Behavioral Health — Behavioral Health Clinic

Insurance & Payment

—

Languages Spoken

—

FAQs

What are the crisis line numbers?

Crisis Line (8 0) 231-1 (incomplete in excerpt)

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.4 out of 5 stars (94 reviews)
  • MedicalRecords.com: 3.1 out of 5 stars (29 reviews)

Patients praise

  • Recognition of helpful, kind, and professional staff in various departments, especially surgery and radiology
  • Efficient and timely care reported by some patients in the emergency department
  • Appreciation for clear communication and personable doctors
  • Positive experiences with specific nursing care and comfort during stays

Common complaints

  • Concerns regarding bedside manner, including perceived lack of care or empathy from some staff and doctors
  • Reports of long wait times in the emergency and urgent care departments
  • Complaints about billing processes and lack of itemized clarity
  • Isolated reports of perceived medical errors or misdiagnoses
  • Occasional concerns about facility cleanliness

"CH is the best. They gave my aging dad the best care ever in the ER and for a 3 day stay... Amazing staff and so lucky to be near a small town hospital who cares."

— Birdeye Review

"Very kind staff, very timely and felt respected. Would hugely recommend ER"

— MedicalRecords.com Review

"Very hit or miss what happens when you come here... The doctors don't always seem to care."

— Birdeye Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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