North Country Community Mental Health: Home
Behavioral Health • Charlevoix, MI
About
North Country Community Mental Health (NCCMH) is a government-style mental health agency serving six Michigan counties, including Charlevoix. Key points: - Services: crisis services, outpatient services, home & community services, and a provider directory for residents with emotional problems, mental illness, or developmental disabilities. - Coverage: Antrim, Charlevoix, Cheboygan, Emmet, Kalkaska, and Otsego counties. - Mission/vision: Improve quality of life through behavioral health services; aim to set the standard for excellence in behavioral health care. - Structure: Private ownership with headquarters in Petoskey, MI; about 31 employees (growth noted in recent years). - Contact/IDs: Main phone lines available; homepage is norcocmh.org. If you’re specifically looking for Charlevoix-related resources or services, NCCMH can connect residents in Charlevoix County to crisis support, outpatient care, and community-based programs within the six-county region.
Clinic Type
Behavioral Health
Address
1420 Plaza Drive, Petoskey, MI 49770, US
Phone
877-470-4668 (Crisis Help Line)
execassistant@norcocmh.org
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Emergency Care
Crisis Help Line 24/7
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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FAQs
How can I get crisis help?
Call the Crisis Help Line at 877-470-4668, available 24/7.
How do you access NCCMH Services?
Information likely located under How do you access NCCMH Services? on the site; exact answer not provided in the extract.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Various public review directories and regional satisfaction reports: Generally positive in formal surveys (e.g., 99% overall satisfaction rate reported in a regional survey) (Limited public reviews on independent platforms; some individual 5-star and 1-star ratings observed)
Patients praise
- friendly, patient, and kind staff
- supportive counselors and therapists
- high client satisfaction rates reported in formal surveys
- welcoming, life-changing atmosphere at clubhouse programs
- clients feel treated with dignity and respect
Common complaints
- complaints regarding perceived obstruction of access to services
- concerns about potential lack of helpfulness or efficacy in some therapy sessions
"The staff is friendly, patient and kind. My therapist has been helping me in ways I never thought possible... It’s a judgement free place filled with supportive counselors who want to make a difference."
— LocalityBiz review (Mary Mcnabb)"This is a useless organization who will do anything in their power to obstruct access to services and harm both children and adults."
— LocalityBiz review (Joe Clark)"My staff [member] is the best person I have ever known in my whole life."
— CARF Accreditation Report testimonialSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- North Country CMH Coordinating Transition Planning Due to Bergmann Center Closure - North Country Community Mental Health — May 7, 2026
- NCCMH earns 3-year accreditation from international agency — Jan 3, 2026
- Bergmann Center to close May 15 after ending contract with North Country Community Mental Health — Apr 30, 2026
- Some fear ‘domino effect’ as disabled adults lose lifeline in northern Michigan - Bridge Michigan — May 12, 2026
- Bergmann Center tells NCCMH board it will terminate all services May 16 — Apr 24, 2026
Information sourced from the clinic's website as of July 11, 2026.
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