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About

Atrium Health is a nonprofit hospital and health care system headquartered in Charlotte, NC (founded 1940). It operates as part of Advocate Aurora Health and employs about 12,500 people, with annual revenue around $11.3B. The organization provides a broad network of care, including primary care, across the United States (headquartered in Charlotte; offices listed in Charlotte). For patients seeking primary care in Charlotte, Atrium Health offers affiliated primary care physicians and clinics within its system, plus access to specialized services (infection prevention, patient safety, nursing leadership, and clinical governance). Key contact: main line 704-355-2000 or 1-800-821-1535. Website: atriumhealth.org.

Clinic Type

Primary Care

Address

1000 Blythe Blvd, Charlotte, North Carolina 28203, US

Phone

+18442356997

Email

chfoundation@atriumhealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • primary care
  • internal medicine
  • family medicine

Insurance & Payment

Languages Spoken

Commitments

  • Appointments promised within 24 hours
  • online scheduling available

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: Varies by location (e.g., Carmel Family Medicine with 1,125 reviews) (Varies widely by facility)
  • Birdeye: 4.3 stars (215 reviews)
  • Birdeye: 4.6 stars (463 reviews)

Patients praise

  • Convenient access and appointment scheduling, including 24-hour availability promises
  • Some physicians are praised for being attentive, punctual, and thorough
  • Clean and well-maintained clinical environments in certain locations
  • Helpful and friendly interactions reported at specific practices

Common complaints

  • Difficulties with administrative communication and follow-up (e.g., missed callbacks)
  • Frustration with long wait times and perceived lack of attention from medical staff
  • Concerns regarding billing practices and costs
  • Negative interactions with front desk or support staff (e.g., perceived rudeness)
  • Some reports of feeling dismissed by doctors or not listened to

"In the last year, I’ve had five incidents come up where this Office does not respond to me and refuses to get in contact with me. I’ve spoken with the director twice this year alone about this issue she has stated that she would fix it and she has not."

Patient review for Atrium Health Primary Care Randolph Internal Medicine

"Reviews highlight the minimal wait times, clean and calming waiting area, and pleasant front desk staff. Patients praise the attentive and thorough care from physicians like Dr. McPhee and Dr. Hunkele, who take the time to listen and ensure all questions and concerns are addressed without feeling rushed."

BestProsInTown summary for Atrium Health Primary Care South Charlotte Internal Medicine

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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