CommonSpirit Medical Group - Primary Care - Atrium
Family Medicine • Chattanooga, TN
About
CommonSpirit Medical Group - Primary Care - Atrium Chattanooga is part of CommonSpirit Health, a nonprofit health system operating multiple care lines in Southeast Tennessee and North Georgia. The Atrium location provides primary care services focused on wellness and preventive care, led by board-certified physicians. It’s connected to the CHI Memorial/ Memorial Health network, leveraging regional access to broader services such as urgent care, specialty care, imaging, and hospital referral when needed. Contact: general network line 423-495-2525; headquartered in Chattanooga, TN.
Clinic Type
Family Medicine
Address
Atrium, Ste 20, Chattanooga, TN
Phone
(423) 648-8110
MediaInquiries@CommonSpirit.org
Opening Hours
Not published — contact the clinic to confirm hours.
Website
https://www.commonspirit.org/find-a-location/commonspirit-medical-group-primary-care-atrium-3157
Emergency Care
Urgent treatment available
Services Offered
Team
Insurance & Payment
—
All insurance copays, Coinsurance, Deductibles due at time of service, Payment due at time of service, Billing and insurance information available; common payments accepted at time of service
Languages Spoken
Current Offers
Accepting new patients
FAQs
Do you accept new patients?
Yes, our physicians and advanced practice providers are accepting new patients. To schedule an appointment, call(423) 648-8110.
How can I schedule an appointment?
Call (423) 648-8110 to schedule an appointment.
Can I check in online?
We’re here to make your visit as simple and efficient as possible. With mobile check-in, you can securely register from the comfort of your home using your smartphone, tablet or computer. Ask us about mobile registration for a quicker, smoother experience.
How can I access my medical records?
Call us at(423) 648-8110 to request a medical release form. A signed, completed release form is required, and a fee may apply.
Do you offer a patient portal?
We’re proud to offer secure online access to your health information, making it easier and more convenient to manage your care.
What insurances do you accept?
We accept most major insurance plans. Check your policy to confirm coverage so we can submit the claim correctly. All insurance copays, coinsurance and deductibles are due at the time of service.
For billing inquiries, please call?
(833) 513-3903.
What is your cancellation policy?
We respect your time and strive to keep wait times to a minimum. To assist us in providing timely care, please notify us no later than 24 hours in advance if you need to cancel your appointment. Missed appointments without notice may result in a fee.
What should I do if I can’t reach your office?
When calling for medication refills, delayed lab or test results or non-urgent health concerns, please select your nurse’s line. Speak clearly and provide the following information:
Before your visit
Online check-in
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Google Reviews: 3.8 stars (based on 79 reviews) (79)
- LocateHub: 3.9 stars (based on 76 reviews) (76)
Patients praise
- Appreciation for the quality and attentiveness of specific physicians
- Recognition of comprehensive care and professional medical services offered
- Convenience of having primary care and specialized services available in one location
Common complaints
- Reports of rude or unhelpful staff behavior
- Concerns regarding long wait times and delays in scheduling appointments
- Difficulties with medical records management and documentation accuracy
- Patient frustration over high turnover of physicians within the practice
- Allegations of negligence in public forum discussions
"Dr Shults is a wonderful Doctor who truly cares about his patients and listens carefully. He goes above and beyond to make sure I was calm after waiting an hour to be seen. How embarrassing to be represent Chi Memorial in such a horrific way. There was only a few patients me included and Chelsea ignored me."
— LocalityBiz review by Tessa Mustaffa"I've generally had great experiences with any of the MDs at CHI Memorial... My biggest complaint is that they cannot seem to retain their amazing doctors... I do have concerns about my medical records. There've been times when the documentation doesn't *quite* match up to what was discussed in the office."
— LocalityBiz review by R BSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Jessica Tyler Joins CHI Memorial Primary Care Associates | CommonSpirit Health — Sep 26, 2025
- Dr. Benjamin Meis Joins CHI Memorial Family Practice - Harrison | CommonSpirit Health — Sep 11, 2025
- Nurse Practitioner Kristina Welden Joins CommonSpirit Medical Group - Family Medicine - Trenton - Chattanoogan.com — Jan 26, 2026
- CommonSpirit, Tennessee and Georgia Reach Agreement with Cigna | CommonSpirit Health — Apr 10, 2026
- Physician Assistant Meghan McDonough Joins CommonSpirit Medical Group - Urology - Chattanoogan.com — Feb 23, 2026
Information sourced from the clinic's website as of July 11, 2026.
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