CommonSpirit Medical Group - Primary Care - Atrium
Primary Care • Chattanooga, TN
About
CommonSpirit Medical Group - Primary Care - Atrium Chattanooga is a primary care clinic in Chattanooga, Tennessee, part of the nonprofit CommonSpirit Health network (formerly CHI Memorial). It offers general family medicine and wellness services as part of the Atrium medical group, serving patients in the Chattanooga area. The broader CHI Memorial/CommonSpirit facilities provide comprehensive care including cancer, emergency, heart and vascular, imaging, neuroscience, orthopedics, and urgent care across multiple Tennessee and Georgia locations. The organization is nonprofit, headquartered in Chattanooga, with a workforce and affiliated providers spanning Southeast Tennessee and North Georgia. For direct contact, the main CHI Memorial/CommonSpirit Health channels and the Chattanooga location-specific information can be found on commonspirit.org/memorial.
Clinic Type
Primary Care
Address
1949 Gunbarrel Rd, Ste 202, Bldg 1, Chattanooga, TN 37421
Phone
(423) 648-8110
MediaInquiries@CommonSpirit.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Team
Insurance & Payment
All insurance copays, coinsurance and deductibles are due at the time of service.
call to schedule appointment (phone-based payment not specified), billing and payment policies available, Billing and insurance accepted; pay patient bills via CommonSpirit Patient Portal, Pay My Bill, Billing FAQs, No Surprises Act price transparency
Languages Spoken
Pricing
Current Offers
New patients accepted
FAQs
Do you accept new patients?
Yes, our physicians and advanced practice providers are accepting new patients. To schedule an appointment, call(423) 648-8110.
How to schedule an appointment?
Call (423) 648-8110 to schedule.
Can I check in online?
We’re here to make your visit as simple and efficient as possible. With mobile check-in, you can securely register from the comfort of your home using your smartphone, tablet or computer. Ask us about mobile registration for a quicker, smoother experience.
How can I access my medical records?
Call us at(423) 648-8110 to request a medical release form. A signed, completed release form is required, and a fee may apply.
Do you offer a patient portal?
We’re proud to offer secure online access to your health information, making it easier and more convenient to manage your care.
What insurances do you accept?
We accept most major insurance plans. Check your policy to confirm coverage so we can submit the claim correctly. All insurance copays, coinsurance and deductibles are due at the time of service.
What is your cancellation policy?
We respect your time and strive to keep wait times to a minimum. To assist us in providing timely care, please notify us no later than 24 hours in advance if you need to cancel your appointment. Missed appointments without notice may result in a fee.
What should I do if I can’t reach your office?
When calling for medication refills, delayed lab or test results or non-urgent health concerns, please select your nurse’s line.
Before your visit
Online check-in
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Aggregator platforms (e.g., NoogaFinder, LocateHub): 3.8 to 3.9 out of 5 stars (Approximately 76-79 reviews)
Patients praise
- Some patients have reported positive experiences with specific physicians, noting they are caring and take time to listen
Common complaints
- Reports of rude or uncompassionate staff behavior
- Difficulties with administrative processes, such as appointment scheduling and medical record requests
- Concerns regarding inaccurate or incomplete medical documentation
- Reports of patients feeling dismissed or ignored by providers
- High staff turnover among physicians leading to lack of continuity of care
"Dr Shults is a wonderful Doctor who truly cares about his patients and listens carefully... However, [the] staff... are extremely rude and make you wait forever to speak with someone to make appointment."
— LocalityBiz review by Tessa Mustaffa"When my mother complained about not feeling well, her concerns were dismissed and ignored... Sandra did not familiarize herself with my mother's chart prior to the visit... We are highly disappointed that CHI/Common Spirit would allow incompetent medical professionals such as Sandra Huggins provide patient care."
— WebMD review for Sandra Huggins, FNP-BCSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Jessica Tyler Joins CHI Memorial Primary Care Associates | CommonSpirit Health — Sep 26, 2025
- Dr. Benjamin Meis Joins CHI Memorial Family Practice - Harrison | CommonSpirit Health — Sep 11, 2025
- Nurse Practitioner Kristina Welden Joins CommonSpirit Medical Group - Family Medicine - Trenton - Chattanoogan.com — Jan 26, 2026
- CommonSpirit, Tennessee and Georgia Reach Agreement with Cigna | CommonSpirit Health — Apr 10, 2026
- Physician Assistant Meghan McDonough Joins CommonSpirit Medical Group - Urology - Chattanoogan.com — Feb 23, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Chattanooga
RiverCity Family Medicine, PLLC is a Chattanooga-based family medicine practice offering comprehensive primary care, including diabetes management, insulin resistance, and hypertension. Founded in 2018 and headquartered in Hixson, TN, the practice is led by Dr. Anthony G. Avitabile Jr., DO, and Heather Montgomery, MSN, APRN, FNP-BC. Current operations reflect a small practice with 1 employee, serving patients across two US locations (Chattanooga and Hixson). Notable details: monthly site visits around 3,150, strong local focus (primarily United States, with some Georgia traffic), and contact via (423) 802-1919.
Comparing your options?
See other primary care clinics in Chattanooga, or search the full directory by insurance, ratings, and more.