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Clinic Type

Primary Care

Address

Phone

4237787000

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Available at Erlanger Emergency Services network

Services Offered

  • Primary Care
  • Family Medicine
  • Internal Medicine
  • Immunizations
  • Health & wellness physicals
  • Screenings
  • Chronic disease management
  • Care coordination
  • Acute illness care
  • Minor injuries treatment
  • Specialist referrals
  • Community health

Team

  • Erlanger Primary Care (Family Medicine and Internal Medicine) — Provider group

Insurance & Payment

Languages Spoken

FAQs

What services does Erlanger Primary Care provide?

Family Medicine and Internal Medicine physicians offer routine health care, acute and chronic illness care, immunizations, physical exams, screenings, medications, and referrals to subspecialists as needed.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • WebMD/Healthgrades (Dr. Lydia Speer): 5.0/5.0 (19-22 combined ratings/reviews)
  • Tebra (Jenks Family Medicine): 5.0/5.0 (76 reviews)
  • WebMD (Dr. Synthia Beeler): 4.5/5.0 (136 ratings)
  • WebMD (Dr. Dabney James): 4.5/5.0 (41 ratings)

Patients praise

  • Compassionate, thorough, and attentive care from specific providers
  • Doctors who listen to concerns and explain conditions clearly
  • Efficient and helpful support staff in select practices
  • Short wait times in some clinics
  • Direct primary care models praised for improved access and doctor-patient relationships

Common complaints

  • Long wait times in waiting rooms and exam rooms
  • Difficulty scheduling or cancelling appointments
  • Perceived lack of care, poor bedside manner, or being rushed during appointments
  • Confusion or disputes regarding billing, particularly for physicals vs. office visits
  • Issues with front desk or support staff professionalism and communication
  • Dissatisfaction with referral processes and limitations on primary care interactions

"Dr. Speer is the best doctor I have ever been to in my 70 years. She asks about my family first. She listens to me and answers my concerns."

WebMD (Patient review of Dr. Lydia Speer)

"Making appointments is difficult at best. They ask you to arrive 15 minutes prior to your appointment but they are constantly running 30-60 minutes behind."

LocalityBiz (Patient review of UT Family Medicine)

"The entire appointment seemed rushed and I was not comfortable that it was."

LocalityBiz (Patient review of Galen North Internal Medicine)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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