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Dunkirk - Chautauqua County Department of Mental Hygiene

Behavioral Health • Chautauqua, NY

About

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Clinic Type

Behavioral Health

Address

60 Franklin Avenue, Dunkirk, NY 14048

Phone

716-363-3550

Email

VisoskyT@chqgov.com

Opening Hours

Monday-Thursday, 8am-7pm; Friday, 8am-5pm

Website

https://www.211wny.org/provider/1544/

Telehealth

Telehealth services available

Emergency Care

Crisis services; walk-in and same-day services when available

Services Offered

Adolescent/Youth Counseling
Child Guidance
Clinical Psychiatric Evaluation
Community Mental Health Agencies
Comprehensive Outpatient Alcohol Use Disorder Treatment
Comprehensive Outpatient Drug Use Disorder Treatment
Family Counseling
Group Counseling
In Person Crisis Intervention
Individual Counseling
Integrated Co-Occurring Disorders Treatment
Psychiatric Case Management
Psychiatric Disorder Counseling
Psychiatric Medication Services

Team

Tasha Visosky, Primary — Clinic Director, Dunkirk

Insurance & Payment

Medicaid
Medicare
private insurance
self-pay

Medicaid, Medicare, Private insurance, Self-pay, Sliding-fee scales may be available, staff can assist with insurance or financial questions

Financing: Sliding-fee scales may be available

Languages Spoken

Translation services available

Pricing

Services are covered through Medicaid, Medicare, private insurance, and self-pay options. Sliding-fee scales may be available.

FAQs

What services are offered?

Individual, family, and group counseling; Psychiatric evaluation and medication management; Substance use treatment, including MAT; Integrated mental health and substance use care; Crisis support; Care coordination and peer support; Trauma-informed therapies.

What are telehealth services?

Telehealth services are available.

What are the clinic hours?

Monday-Thursday, 8am-7pm; Friday, 8am-5pm.

Social Media

Twitter Facebook

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Various online directories such as LocalityBiz, Recovery.com, and Addiction Helpline America: Ratings across different platforms range from approximately 2 to 3.2 out of 5 stars (Reviews are sparse, with some platforms listing around 9 to 20 ratings/reviews total)

Patients praise

Some positive feedback regarding counselors

Common complaints

Dissatisfaction with medication management practices
Concerns regarding professional conduct of nursing staff
Allegations of privacy breaches/misuse of health information
Frustration with quality of care in northern Chautauqua County

"If you want competent mental health help but live in northern Chautauqua County, your best bet is to move away."

— LocalityBiz user review

"The counselors are great, but there nursing staff is horrible.. ended up in er room after an abrupt change in medication."

— LocalityBiz user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Community Behavioral Health Centers Hosting Food Drive During November — Nov 12, 2025
New funding enables Mental Health Association to expand services | News, Sports, Jobs - Post Journal — Jun 26, 2026
Mental Health Association extends Dunkirk hours | News, Sports, Jobs - Observer Today — Apr 18, 2026
MHA Receives Grant To Assist Dunkirk Operations — Jan 13, 2026
MHA Welcomes Visitor From Chautauqua Works | News, Sports, Jobs - Post Journal — Mar 7, 2026

Information sourced from the clinic's website as of July 11, 2026.

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