Chautauqua Medical Services - Great Lakes Physician Practice
Internal Medicine • Chautauqua, NY • Multiple locations in northern Chautauqua County (Dunkirk, Fredonia, Jamestown, Silver Creek, Salamanca, Cassadaga) locations
About
Summary: Chautauqua Medical Services is part of the Great Lakes Physician Practice (GLPP) network, a private healthcare group based in Jamestown, NY. GLPP encompasses primary care, specialty services, and surgical providers across multiple affiliated practices (including Jamestown Area Medical Associates and Lakeshore Orthopedics and Sports Medicine) to deliver coordinated care. GLPP operates over 20 locations in Chautauqua County, with 4 offices listed under GLPP’s Jamestown Silver Creek locations, and collaborates with local hospitals to ensure seamless patient care. Contact options include multiple phone numbers (e.g., 716-488-1877, 833-444-4577).
Clinic Type
Internal Medicine
Address
Chautauqua Medical Services, Northern Chautauqua County (GLPP)
Phone
716-934-3641
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Opening Hours
Mon/Wed/Fri 8:00AM - 5:00PM; Mon-Fri 8:00AM - 5:00PM at Dunkirk location; Sat 9:00AM - NOON (Dunkirk) [and other locations show 8:00AM - 5:00PM for Fredonia, Salamanca, Silver Creek, Jamestown areas if listed in excerpts]
Telehealth
GLPP video visit available
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What services does Chautauqua Medical Services provide?
Internal Medicine and related primary and specialty care services.
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Healthgrades: 1.0/5.0 (1 (Healthgrades))
- LocalityBiz: 1/5 stars (general tone) (multiple (LocalityBiz))
- Beauty New York: 1/5 stars (multiple (Beauty New York/Aggregate))
Patients praise
- Some patients have had positive experiences with specific doctors and receptionists
- Some providers are described as knowledgeable and effective at maintaining patient health
Common complaints
- Inconsistent or poor communication, including failure to return calls
- Scheduling errors, including canceled appointments, long wait times, and difficulty securing appointments
- Issues with billing and administrative competence
- Perceived dismissiveness from some providers and staff
- Frequent turnover of physicians and concerns regarding staff professionalism
"Absolutely horrible office staff. I never made it to see a doctor because the front office was so disorganized."
— LocalityBiz User Review"Avoid this pace at all costs if you value your health."
— Beauty New York User Review"Dr. Eklum was dismissive at my appointment and the office manager was dismissive of my concerns about Dr. Eklum."
— Healthgrades User ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Kaitlin Ames, DO - Jamestown, NY - Family Medicine - Book Appointment — Apr 29, 2026
- Dr. Keith W. Kulju, MD - Jamestown, NY - Gastroenterology - Book Appointment — May 6, 2026
- More Options: FHMS Expands To Provide Additional Services | News, Sports, Jobs - Post Journal — Oct 3, 2025
- UPMC Chautauqua notes new technology for knee surgery | News, Sports, Jobs - Post Journal — Jul 1, 2026
- Community Health Assessment, Improvement Plan completed | News, Sports, Jobs - Observer Today — May 22, 2026
Information sourced from the clinic's website as of July 11, 2026.
More internal medicine clinics in Chautauqua
TCC Health (The Chautauqua Center) is a nonprofit Federally Qualified Health Center serving Chautauqua County, NY, and surrounding areas. Founded in 2013 and headquartered in Dunkirk, it operates five offices and provides comprehensive, patient-centered care across multiple disciplines, including primary care, pediatrics, behavioral health, dental care, nutrition, and rehabilitation services (PT/OT/SLP), plus pharmacy and care coordination. As an FQHC, it accepts patients on a sliding fee scale and is governed with patient representation. Notable milestones include achieving Patient-Centered Medical Home (PCMH) status in 2017 and securing around $1.25 million in total funding (notably a 2023 grant). The organization emphasizes accessible, community-based care and wellness programs across its five locations.
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