Chautauqua Primary Care Clinic | Westfield Memorial Hospital
Internal Medicine • Chautauqua, NY
Clinic Type
Internal Medicine
Address
21 Roberts Ave., Chautauqua, NY 14722
Phone
716-357-3209
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Opening Hours
Monday - Friday 8:00 AM to 3:00 PM (seasonal clinic operates June 23 to August 22)
Services Offered
Insurance & Payment
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Languages Spoken
FAQs
What are the hours of operation for the Chautauqua Primary Care Clinic?
Hours: Monday - Friday - 8:00 AM to 3:00 PM.
How can I make an appointment at the Chautauqua Primary Care Clinic?
Please call (716) 357-3209 to make an appointment. While we take walk-ins, we give people with appointments priority. You must make an appointment for any lab services.
How do I coordinate my medical records with the clinic?
You can ask your doctor’s office to mail or fax a copy of your medical records to our office at (716) 357-3191.
Photos




What Patients Say
Overall sentiment across review platforms: mixed
- HealthLuminate (based on government data): 73% of patients would recommend the hospital (113 survey respondents)
Patients praise
- Some nursing staff described as phenomenal and attentive
- Helpful, pleasant, and efficient support staff in some departments
- Patients reporting trust in the hospital and its doctors
Common complaints
- Long wait times in emergency department
- Poor communication regarding medical conditions and testing
- Lack of compassion from some medical staff
- Equipment maintenance issues (e.g., CAT scan machine downtime)
"I’ve never had a nurse treat me so well. I never felt like a patient with her, I felt like family."
— LocalityBiz review of Westfield Memorial Hospital"I expected to be met with compassion and instead felt like I was in the twilight zone. Being judged rather than cared for."
— LocalityBiz review of Westfield Memorial HospitalSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Lake Shore Bank Awards Grant To WMH Foundation | News, Sports, Jobs - Post Journal — Feb 14, 2026
- Community Health Assessment, Improvement Plan completed | News, Sports, Jobs - Observer Today — May 22, 2026
- Dr. Kaitlin Ames, DO - Jamestown, NY - Family Medicine - Book Appointment — Apr 29, 2026
- Going Mobile: Westfield Hospital Adds MRI Services | News, Sports, Jobs - Post Journal — Jan 22, 2026
- Hospital foundation celebrates successful fundraising year | News, Sports, Jobs - Observer Today — Feb 19, 2026
Information sourced from the clinic's website as of July 11, 2026.
More internal medicine clinics in Chautauqua
Summary: Chautauqua Medical Services is part of the Great Lakes Physician Practice (GLPP) network, a private healthcare group based in Jamestown, NY. GLPP encompasses primary care, specialty services, and surgical providers across multiple affiliated practices (including Jamestown Area Medical Associates and Lakeshore Orthopedics and Sports Medicine) to deliver coordinated care. GLPP operates over 20 locations in Chautauqua County, with 4 offices listed under GLPP’s Jamestown Silver Creek locations, and collaborates with local hospitals to ensure seamless patient care. Contact options include multiple phone numbers (e.g., 716-488-1877, 833-444-4577).
TCC Health (The Chautauqua Center) is a nonprofit Federally Qualified Health Center serving Chautauqua County, NY, and surrounding areas. Founded in 2013 and headquartered in Dunkirk, it operates five offices and provides comprehensive, patient-centered care across multiple disciplines, including primary care, pediatrics, behavioral health, dental care, nutrition, and rehabilitation services (PT/OT/SLP), plus pharmacy and care coordination. As an FQHC, it accepts patients on a sliding fee scale and is governed with patient representation. Notable milestones include achieving Patient-Centered Medical Home (PCMH) status in 2017 and securing around $1.25 million in total funding (notably a 2023 grant). The organization emphasizes accessible, community-based care and wellness programs across its five locations.
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