Cheektowaga - Community Health Center of Buffalo, Inc
Primary Care • Cheektowaga, NY • Since 1999 • 1 (Cheektowaga) locations
About
Summary: The Community Health Center of Buffalo, Inc. (CHCB) is a private nonprofit healthcare provider founded in 1999 and based in Buffalo, NY, with seven offices across the U.S., including Cheektowaga. It delivers comprehensive, low-cost or free/preferred-fee care to the underserved, accepting most insurances. Key services include Adult and Family Medicine, Geriatric and Pediatric Medicine, Women's Health, Family Planning, Dental, Nutrition, Behavioral Health, Physical Therapy, Clinical Pharmacy, and more. CHCB operates clinics in Buffalo, Niagara Falls, Cheektowaga, and Lockport, offering patient forms, online forms, and appointment scheduling. The organization emphasizes culturally sensitive, preventive and primary care, aiming to reduce health disparities. Contact: info@chcb.net; Phone: 716-986-9199. Address relevant to Cheektowaga: Cheektowaga location is part of CHCB’s seven-office network.
Clinic Type
Primary Care
Address
934 Cleveland Dr, Cheektowaga, NY 14225
Phone
+1 716-986-9199
nforgione@chcb.net
Opening Hours
Monday–Friday 8:00AM–5:00PM; Saturday Closed; Sunday Closed
Emergency Care
Call 911 for emergencies; crisis support 988
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours of operation?
Monday–Friday 8AM–5:00PM; Saturday Closed; Sunday Closed.
What are the clinic hours?
Monday–Friday 8:00AM–5:00PM; Saturday and Sunday are closed.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- LocateHub (aggregate): 3.1/5 stars (general aggregate rating) (335 reviews)
Patients praise
- Some patients report positive experiences with individual doctors and providers
- Some patients find the staff to be professional and welcoming during in-person visits
- Appreciation for the center's community-focused mission and availability of comprehensive services
Common complaints
- Significant difficulties reaching staff by phone, including long hold times and disconnected calls
- Concerns regarding poor administrative and reception staff communication/behavior
- Issues with scheduling appointments and long wait times for service
- Frustration with follow-up communication on medications and test results
"Great doctor's that work there but horrible waiting time on the phone to make a appointment or to speak to anyone. There is no communication between staff."
— Patient review (LocalityBiz)"I call to make appointment and 85% of the time no one picks up... If you are able to get someone they put you on “hold” for 30-45 minutes and then mysteriously the calls always end."
— Patient review (LocalityBiz)"I've used CHCB's dental, medical, and counseling services, and every time the staff have been super personable and professional."
— Patient testimonial (CHCB official website)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Community Health Center of Buffalo, Inc. Celebrates New Lockport Location with Expanded Services and Modern, Patient-Friendly Space - Community Health Center of Buffalo, Inc — Aug 10, 2025
- BankOnBuffalo and Community Health Center of Buffalo Partnering to Advance “Financial Wellness” in Niagara Falls - Community Health Center of Buffalo, Inc — Oct 30, 2025
- WGRZ-TV Channel 2: New Lockport facility boosts health access for Medicaid-eligible families - Community Health Center of Buffalo, Inc — Aug 8, 2025
- Lockport Health Center expands services for families | wgrz.com — Aug 8, 2025
- CHCB’s OHRP‑Accepted IRB: Why It Matters for Community Health — The Buffalo Criterion Online — Sep 8, 2025
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Cheektowaga
Summary: Primary Care of Western New York, LLP (PCWNY) is a large, privately held family medicine group based in Williamsville, NY, with 6 offices across Western New York including Cheektowaga. They offer team-based care for patients of all ages, from infancy through adulthood. PCWNY emphasizes long-term patient relationships and has a workforce of 29 employees with multiple physician partners and leaders (e.g., Dawn Eitapence, Amy Massimi). Services span primary and urgent care, diabetes management, nutrition, and patient education, supported by a tech stack including medent and Microsoft tools. For appointments or more information, visit primarycarewny.com or call 716-839-8000.
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