WellNow Urgent Care | Cheektowaga
Urgent Care • Cheektowaga, NY • Since 2012
About
WellNow Urgent Care is a private, hospital-affiliated urgent care network (formerly Five Star Urgent Care) offering walk-in treatment for illnesses and injuries, rapid testing, and other health services. Founded in 2012 and headquartered in Chicago, IL, it operates 3 U.S. offices (all in Chicago) with a broader footprint in Illinois, Indiana, Michigan, New York, and Pennsylvania. The company employs about 703 people and generates roughly $176 million in annual revenue. If you’re looking for WellNow in Cheektowaga, NY, this page confirms WellNow’s broader network but does not list a Cheektowaga location. For Cheektowaga-specific availability, check WellNow’s location finder or contact their support.
Clinic Type
Urgent Care
Address
3450 Union Road, Cheektowaga, NY 14225
Phone
(716) 270-1698
wn5130@wellnow.com
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Available via WellNow Virtual Care
Emergency Care
Call 911 for true emergencies
Services Offered
Technology & Equipment
Insurance & Payment
Not explicitly listing insurers; indicates uninsured pricing and acceptance of credit/debit cards.
Credit, Debit cards, Cash (implied), Credit or debit cards
Languages Spoken
—
Pricing
Current Offers
No insurance? No problem.
FAQs
What kinds of injuries and illnesses do you treat?
Non-life-threatening injuries and illnesses; includes sprains, strains, burns, lacerations, rashes, bronchitis and pneumonia.
Do I need an appointment to visit a WellNow Urgent Care facility?
You are welcome to simply walk into any WellNow location. No appointment and no referral is required. Simply walk in or, if preferred, you can check in online at a WellNow center of your choice. Please note, masks are recommended. We apologize if you experience longer than normal wait times. We will do our best to see you as quickly as possible and appreciate your patience and understanding.
Social Media
Photos







What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye/Trucker Guide aggregated data: 4.6 out of 5 stars (approximately 1,967 reviews)
- UrgentCareMap (various listings): 3.8 to 4.1 out of 5 stars (298 reviews)
Patients praise
- Swift and efficient registration process
- Friendly and professional medical staff
- Knowledgeable doctors and providers
- Good alternative to long emergency room waits
- Clean and welcoming environment
Common complaints
- Billing and payment system confusion
- Insurance verification issues
- Long wait times despite appointments
- Rude or unprofessional front desk staff behavior
"I was impressed with swiftness to get registered and put into a room to wait for a doctor. I did have an appointment which greatly helped."
— MapQuest user review"Wish you had a zero option...AVOID THIS PLACE!. When I went to pay with a credit card there was all sorts of confusion."
— MapQuest user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Rebecca L. Balone, NP - Nurse Practitioner in Cheektowaga, NY — May 14, 2026
- Kourtney Waggoner, PA - Physician Assistant in Newburgh, NY — May 14, 2026
- WellNow Urgent Care shares real cost of health care in N.Y. — Sep 26, 2025
- WellNow Urgent Care shares holiday mishaps and what to do — Dec 9, 2025
- Rapid COVID-19 testing now available at WellNow Urgent Care centers — Apr 10, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Cheektowaga
Summary: The Community Health Center of Buffalo, Inc. (CHCB) is a private nonprofit healthcare provider founded in 1999 and based in Buffalo, NY, with seven offices across the U.S., including Cheektowaga. It delivers comprehensive, low-cost or free/preferred-fee care to the underserved, accepting most insurances. Key services include Adult and Family Medicine, Geriatric and Pediatric Medicine, Women's Health, Family Planning, Dental, Nutrition, Behavioral Health, Physical Therapy, Clinical Pharmacy, and more. CHCB operates clinics in Buffalo, Niagara Falls, Cheektowaga, and Lockport, offering patient forms, online forms, and appointment scheduling. The organization emphasizes culturally sensitive, preventive and primary care, aiming to reduce health disparities. Contact: info@chcb.net; Phone: 716-986-9199. Address relevant to Cheektowaga: Cheektowaga location is part of CHCB’s seven-office network.
Western New York Immediate Care (WNY Immediate Care) is a privately held urgent care network serving Buffalo, Cheektowaga, and nearby Western New York. Founded in 2005 and headquartered in Amherst, NY, it operates four (listed) or more centers and treats non-life-threatening injuries and illnesses with board-certified and emergency medicine trained providers. Key details: - Locations include Amherst, Buffalo, Depew, Orchard Park (with multiple offices such as 4988 Harlem Rd, 3346 Southwestern Blvd, 6375 Transit Rd, 2228 Delaware Ave, and 1 John James Audubon Pkwy). - Open 365 days a year; emphasizes safe, quick, cost-effective care and accepts most major insurance plans. - Offers occupational health services (pre-employment physicals, workers’ compensation case management) in addition to urgent care. - Managed by TeamHealth, with a history dating to 2005; referred to as a market leader in Western New York urgent care.
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