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About

WellNow Urgent Care is a private, hospital-affiliated urgent care network (formerly Five Star Urgent Care) offering walk-in treatment for illnesses and injuries, rapid testing, and other health services. Founded in 2012 and headquartered in Chicago, IL, it operates 3 U.S. offices (all in Chicago) with a broader footprint in Illinois, Indiana, Michigan, New York, and Pennsylvania. The company employs about 703 people and generates roughly $176 million in annual revenue. If you’re looking for WellNow in Cheektowaga, NY, this page confirms WellNow’s broader network but does not list a Cheektowaga location. For Cheektowaga-specific availability, check WellNow’s location finder or contact their support.

Clinic Type

Urgent Care

Address

3450 Union Road, Cheektowaga, NY 14225

Phone

(716) 270-1698

Email

wn5130@wellnow.com

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Available via WellNow Virtual Care

Emergency Care

Call 911 for true emergencies

Services Offered

  • Urgent care
  • Walk-in care
  • X-ray
  • on-site stitching
  • point-of-care lab testing
  • physical exams (occupational medicine)
  • pediatrics (in general site content mentions)
  • virtual care

Technology & Equipment

  • X-ray
  • on-site stitching
  • point-of-care lab testing

Insurance & Payment

  • No insurance? No problem. We accept credit and debit cards.

Not explicitly listing insurers; indicates uninsured pricing and acceptance of credit/debit cards.

Credit, Debit cards, Cash (implied), Credit or debit cards

Languages Spoken

Pricing

  • Very competitive pricing for uninsured patients; accepts credit/debit cards.

Current Offers

No insurance? No problem.

FAQs

What kinds of injuries and illnesses do you treat?

Non-life-threatening injuries and illnesses; includes sprains, strains, burns, lacerations, rashes, bronchitis and pneumonia.

Do I need an appointment to visit a WellNow Urgent Care facility?

You are welcome to simply walk into any WellNow location. No appointment and no referral is required. Simply walk in or, if preferred, you can check in online at a WellNow center of your choice. Please note, masks are recommended. We apologize if you experience longer than normal wait times. We will do our best to see you as quickly as possible and appreciate your patience and understanding.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye/Trucker Guide aggregated data: 4.6 out of 5 stars (approximately 1,967 reviews)
  • UrgentCareMap (various listings): 3.8 to 4.1 out of 5 stars (298 reviews)

Patients praise

  • Swift and efficient registration process
  • Friendly and professional medical staff
  • Knowledgeable doctors and providers
  • Good alternative to long emergency room waits
  • Clean and welcoming environment

Common complaints

  • Billing and payment system confusion
  • Insurance verification issues
  • Long wait times despite appointments
  • Rude or unprofessional front desk staff behavior

"I was impressed with swiftness to get registered and put into a room to wait for a doctor. I did have an appointment which greatly helped."

MapQuest user review

"Wish you had a zero option...AVOID THIS PLACE!. When I went to pay with a credit card there was all sorts of confusion."

MapQuest user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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