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Western New York Immediate Care (WNY Immediate Care) is a privately held urgent care network serving Buffalo, Cheektowaga, and nearby Western New York. Founded in 2005 and headquartered in Amherst, NY, it operates four (listed) or more centers and treats non-life-threatening injuries and illnesses with board-certified and emergency medicine trained providers. Key details: - Locations include Amherst, Buffalo, Depew, Orchard Park (with multiple offices such as 4988 Harlem Rd, 3346 Southwestern Blvd, 6375 Transit Rd, 2228 Delaware Ave, and 1 John James Audubon Pkwy). - Open 365 days a year; emphasizes safe, quick, cost-effective care and accepts most major insurance plans. - Offers occupational health services (pre-employment physicals, workers’ compensation case management) in addition to urgent care. - Managed by TeamHealth, with a history dating to 2005; referred to as a market leader in Western New York urgent care.

Clinic Type

Urgent Care

Address

Buffalo, NY (multiple locations); full street addresses not provided on the page snippet

Phone

17168742273

Email

Joe_Chow@Teamhealth.com

Opening Hours

Open 365 days

Emergency Care

Non-life threatening injuries and illnesses treated; not an emergency department for life-threatening conditions

Services Offered

  • Urgent care services

Technology & Equipment

  • On-site x-ray and testing capabilities (implied by patient experiences)

Insurance & Payment

  • Most major insurance plans including Highmark BCBS

Not explicitly detailed beyond mentioning acceptance of most major insurance plans and Highmark BCBS.

Pay online, Insurance

Languages Spoken

Current Offers

Reserve A Time

FAQs

Do you accept insurance?

WNY Immediate Care accepts most major insurance plans, including Highmark BCBS.

Are there multiple locations?

WNY Immediate Care has three centers in Buffalo.

We Accept

Western New York Immediate Care accepts most major insurance plans, including Highmark BCBS.

Commitments

  • Safe, quick and cost-effective care without compromising quality

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp (brand-wide): 2.6 out of 5 stars (193 reviews)
  • DoctorInTown: 3.5 out of 5 stars

Patients praise

  • Fast, efficient service and typically short wait times
  • Clean, modern, and well-equipped facilities
  • Many staff members noted for being friendly, professional, and attentive
  • Effective and thorough medical diagnoses and treatments

Common complaints

  • Instances of unprofessional behavior or poor bedside manner from some clinical staff (PAs/doctors)
  • Occasional reports of rude or dismissive staff interactions
  • General dissatisfaction reflected in some online rating platforms

"First impression when you walk in is a gorgeous, fresh, and clean facility. Everything is brand new and top of the line... I was in and out under 45 minutes when I visited."

Unilocal review

"The PA was highly inappropriate... I told him my symptoms of dizziness and his response was 'that's subjective'."

Trucker Guide review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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