Western New York Immediate Care | Urgent Care In Buffalo, NY
Urgent Care • Cheektowaga, NY • Since 2005 • Three centers in Buffalo locations
About
Western New York Immediate Care (WNY Immediate Care) is a privately held urgent care network serving Buffalo, Cheektowaga, and nearby Western New York. Founded in 2005 and headquartered in Amherst, NY, it operates four (listed) or more centers and treats non-life-threatening injuries and illnesses with board-certified and emergency medicine trained providers. Key details: - Locations include Amherst, Buffalo, Depew, Orchard Park (with multiple offices such as 4988 Harlem Rd, 3346 Southwestern Blvd, 6375 Transit Rd, 2228 Delaware Ave, and 1 John James Audubon Pkwy). - Open 365 days a year; emphasizes safe, quick, cost-effective care and accepts most major insurance plans. - Offers occupational health services (pre-employment physicals, workers’ compensation case management) in addition to urgent care. - Managed by TeamHealth, with a history dating to 2005; referred to as a market leader in Western New York urgent care.
Clinic Type
Urgent Care
Address
Buffalo, NY (multiple locations); full street addresses not provided on the page snippet
Phone
17168742273
Joe_Chow@Teamhealth.com
Opening Hours
Open 365 days
Emergency Care
Non-life threatening injuries and illnesses treated; not an emergency department for life-threatening conditions
Services Offered
Technology & Equipment
Insurance & Payment
Not explicitly detailed beyond mentioning acceptance of most major insurance plans and Highmark BCBS.
Pay online, Insurance
Languages Spoken
—
Current Offers
Reserve A Time
FAQs
Do you accept insurance?
WNY Immediate Care accepts most major insurance plans, including Highmark BCBS.
Are there multiple locations?
WNY Immediate Care has three centers in Buffalo.
We Accept
Western New York Immediate Care accepts most major insurance plans, including Highmark BCBS.
Commitments
Social Media
Photos




What Patients Say
Overall sentiment across review platforms: mixed
- Yelp (brand-wide): 2.6 out of 5 stars (193 reviews)
- DoctorInTown: 3.5 out of 5 stars
Patients praise
- Fast, efficient service and typically short wait times
- Clean, modern, and well-equipped facilities
- Many staff members noted for being friendly, professional, and attentive
- Effective and thorough medical diagnoses and treatments
Common complaints
- Instances of unprofessional behavior or poor bedside manner from some clinical staff (PAs/doctors)
- Occasional reports of rude or dismissive staff interactions
- General dissatisfaction reflected in some online rating platforms
"First impression when you walk in is a gorgeous, fresh, and clean facility. Everything is brand new and top of the line... I was in and out under 45 minutes when I visited."
— Unilocal review"The PA was highly inappropriate... I told him my symptoms of dizziness and his response was 'that's subjective'."
— Trucker Guide reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Rebecca L. Balone, NP - Nurse Practitioner in Cheektowaga, NY — May 14, 2026
- Excelsior Orthopaedics Express Care: A Better Choice for Bone & Joint Injuries - Buffalo Healthy Living Magazine — Nov 26, 2025
- WellNow Urgent Care shares holiday mishaps and what to do — Dec 9, 2025
- WellNow Urgent Care shares real cost of health care in N.Y. — Sep 26, 2025
- Neighborhood Health Center Purchases Former Urgent Care Facility - Buffalo Healthy Living Magazine — Nov 27, 2025
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Cheektowaga
WellNow Urgent Care is a private, hospital-affiliated urgent care network (formerly Five Star Urgent Care) offering walk-in treatment for illnesses and injuries, rapid testing, and other health services. Founded in 2012 and headquartered in Chicago, IL, it operates 3 U.S. offices (all in Chicago) with a broader footprint in Illinois, Indiana, Michigan, New York, and Pennsylvania. The company employs about 703 people and generates roughly $176 million in annual revenue. If you’re looking for WellNow in Cheektowaga, NY, this page confirms WellNow’s broader network but does not list a Cheektowaga location. For Cheektowaga-specific availability, check WellNow’s location finder or contact their support.
Summary: The Community Health Center of Buffalo, Inc. (CHCB) is a private nonprofit healthcare provider founded in 1999 and based in Buffalo, NY, with seven offices across the U.S., including Cheektowaga. It delivers comprehensive, low-cost or free/preferred-fee care to the underserved, accepting most insurances. Key services include Adult and Family Medicine, Geriatric and Pediatric Medicine, Women's Health, Family Planning, Dental, Nutrition, Behavioral Health, Physical Therapy, Clinical Pharmacy, and more. CHCB operates clinics in Buffalo, Niagara Falls, Cheektowaga, and Lockport, offering patient forms, online forms, and appointment scheduling. The organization emphasizes culturally sensitive, preventive and primary care, aiming to reduce health disparities. Contact: info@chcb.net; Phone: 716-986-9199. Address relevant to Cheektowaga: Cheektowaga location is part of CHCB’s seven-office network.
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