Laboratory at Beth Israel Deaconess Medical Center – Chelsea
Laboratory Services • Chelsea, MA • Since 1996
About
Summary: - The Beth Israel Deaconess Medical Center (BIDMC) is a nonprofit teaching hospital in Boston, MA, affiliated with Harvard Medical School and a founding member of Beth Israel Lahey Health. - It results from the 1996 merger of Beth Israel Hospital (est. 1916) and New England Deaconess Hospital (est. 1896). - BIDMC is a leading biomedical research center, with nearly $200 million in annual NIH funding, over 850 active sponsored projects, and about 200 clinical trials. - The institution emphasizes medical education, research, and patient care, supported by a large workforce (over 7,000 employees) and extensive facilities, including long-standing collaborations such as the Harvard-Thorndike General Clinical Research Center. - If seeking information about a specific laboratory or program at BIDMC (e.g., a "Laboratory at BIDMC – Chelsea"), consider checking BIDMC’s official site or targeted pages for Chelsea, MA-related research units, or the Center for Violence Prevention and Recovery for recent staff recognitions.
Clinic Type
Laboratory Services
Address
1000 Broadway, Chelsea, MA 02150
Phone
617-975-6000
relations@bidmc.harvard.edu
Opening Hours
Monday–Thursday 8:00 am–5:15 pm; Friday 8:00 am–4:30 pm
Services Offered
Insurance & Payment
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Languages Spoken
FAQs
Find a Doctor
(Not a FAQ about the laboratory services; field not determinable from the page text)
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- General public review platforms (e.g., Unilocal, Checkbook): Insufficient data to establish a consensus rating; some platforms show very few reviews with mixed sentiment (Extremely limited; specific laboratory-only ratings are sparse or not widely aggregated)
Patients praise
- Some reports of skilled and friendly nursing staff
- Laboratory services include bilingual staff to accommodate diverse populations
- Convenient location providing access to BIDMC resources and systems
Common complaints
- Reports of unprofessional and rude behavior by front desk and administrative staff
- Difficulties with phone communication, including being placed on long holds or having calls disconnected abruptly
- Long wait times for appointments and laboratory services
- Concerns regarding administrative organization and follow-through
"I called the department they hang up on my face without telling me anything she was rude... The wait is ridiculous; both in the office and on the phone."
— LocalityBiz review of Beth Israel Deaconess HealthCare-Chelsea"While my procedure went off without a hitch, the staff is very dysfunctional... The residents are mostly surly and unpleasant; the bedside manner is cold and impersonal."
— Unilocal review of Beth Israel Deaconess Medical Center – ChelseaSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Laboratory & Pathology Services | Beth Israel Deaconess Medical ... — Dec 18, 2025
- Radiology at Beth Israel Deaconess Medical Center – Chelsea — Dec 17, 2025
- Lung & Respiratory Care | Beth Israel Deaconess Medical Center — Dec 17, 2025
- About | CHARM - Beth Israel Deaconess Medical Center — Sep 29, 2025
Information sourced from the clinic's website as of July 11, 2026.
More laboratory services clinics in Chelsea
Summary: - The page describes the Integrated Care Management (iCMP) program at Massachusetts General Hospital (MGH), a nonprofit healthcare organization based in Boston. - iCMP provides enhanced care coordination and support for primary care patients with complex health issues, aiming to improve outcomes for those with high-care needs. - Key details: organization focus on integrated care for primary care patients, located in Boston, MA; part of MGH’s primary-care services. Note: The page emphasizes the program’s role in coordinating care for complex health issues rather than listing specific treatments or services at the Chelsea Community Health Center. If you need Chelsea-specific services, you may want to search directly for MGH Chelsea Community Health Center offerings or contact the Chelsea site for their treatment options.
Mass General Brigham (MGB) is a nonprofit, integrated health system based in Greater Boston, formed in 1994 (formerly Partners HealthCare). It includes Massachusetts General Hospital (MGH), Brigham and Women’s Hospital (BWH), and numerous affiliates and care sites, with about 82,000 employees and roughly $20B in operating revenue. MGB is a principal teaching affiliate of Harvard Medical School and operates a range of hospitals, home care, urgent care, and a health plan across Massachusetts and southern New Hampshire. The system has faced regulatory scrutiny over costs and expansion, and has undergone restructurings and workforce changes in recent years. If you’re seeking the Blood Draw Lab specifically at Mass General Hospital in Chelsea, MA, this page provides the parent organization details but does not list Chelsea-area lab locations. For location-specific blood draw lab information, you may need to search MGB/MGH site for “blood draw Chelsea” or contact MGH’s main patient services.
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