Treatments & Services at MGH Chelsea Community Health Center
Laboratory Services • Chelsea, MA
About
Summary: - The page describes the Integrated Care Management (iCMP) program at Massachusetts General Hospital (MGH), a nonprofit healthcare organization based in Boston. - iCMP provides enhanced care coordination and support for primary care patients with complex health issues, aiming to improve outcomes for those with high-care needs. - Key details: organization focus on integrated care for primary care patients, located in Boston, MA; part of MGH’s primary-care services. Note: The page emphasizes the program’s role in coordinating care for complex health issues rather than listing specific treatments or services at the Chelsea Community Health Center. If you need Chelsea-specific services, you may want to search directly for MGH Chelsea Community Health Center offerings or contact the Chelsea site for their treatment options.
Clinic Type
Laboratory Services
Address
Mass General Chelsea Community Health Center
Phone
617-884-8302
giving@mgb.org
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
The Urgent Care department is staffed with physicians and registered nurses able to provide care to all age groups. No appointment is necessary and we accept both Mass General patients and those who are not patients. It is not an emergency room. If you are not currently a Mass General patient, please call registration at 866-211-6588 to register prior to your visit, if possible.
Services Offered
Insurance & Payment
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Languages Spoken
FAQs
What services does the Urgent Care department provide and how is it different from an emergency room?
The Urgent Care department offers a wide range of medical and minor surgical services for all ages, no appointment is necessary, and it is not an emergency room. For more severe issues, patients may be referred to a specialty department or a local emergency department.
How can a non-Mass General patient register before a visit to Urgent Care?
If you are not currently a Mass General patient, please call registration at 866-211-6588 to register prior to your visit, if possible.
How can patients contact the Laboratory information or results?
The page states there is an on-site laboratory and patients calling about lab results should contact their primary care provider.
What are the STD/GID Clinic hours and services?
The STD/GID Clinic provides screening and treatment of STDs, testing for HIV and hepatitis C, and counseling on preventing HIV infection. Hours are Thursday 3:00-5:30pm. It accepts walk-ins and scheduled appointments; if not a Mass General patient, call registration at 866-211-6588 to register prior to your appointment. Contact number: 617-887-4149.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3/5 stars (31 reviews)
- Vitals: 4.1/5 stars
- SolvHealth: Low (indicated by negative user comments)
- Boston Consumers' Checkbook: Varies by metric (26 ratings)
Patients praise
- Convenient "patient-centered medical home" model
- Comprehensive services including primary, pediatric, and urgent care in one location
- Professional and caring experiences reported with some individual doctors
- Active community health outreach and accessible care for diverse populations
- Availability of urgent care for non-life-threatening illnesses
Common complaints
- Difficulties with phone communication and reaching staff
- Complaints regarding administrative staff attitude and professionalism
- Concerns about high billing and out-of-pocket costs at urgent care
- Reports of perceived medical incompetence or inadequate treatment plans
- Long wait times for appointments and administrative processes
"I've been going to the center close to 5 years. I like my doctor and find her very caring and professional. Her nurse is a lot of help..."
— Yelp user review"Always issues with the phone when they do not answer... when you do get someone they're rude and seem bothered by my call. Then to get a hold of my own Dr that is just a joke..."
— Online user review"Dr Ryan K Schwarz diagnosed me... but did not prescribe any pain medication. The after visit summary... did not state when I would start feeling better."
— SolvHealth user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Donna C Ugboaja, MD - Chelsea, MA - Addiction Medicine, Family Medicine — May 4, 2026
- Pressley, Community Partners Celebrate $425K Delivered for Childcare at Boston Chinatown Neighborhood Center | RealEstateRama — Sep 24, 2025
- Chelsea Public Health Launches New Homebound Vaccination Program – Chelsea Record — Nov 26, 2025
- Healey-Driscoll Administration Expands Community-Based Behavioral Health Services for Children and Youth | Mass.gov — Sep 3, 2025
- NeighborHealth Awarded Funding to Increase Pipeline of Behavioral Health Professionals – Chelsea Record — Jul 23, 2025
Information sourced from the clinic's website as of July 11, 2026.
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Mass General Brigham (MGB) is a nonprofit, integrated health system based in Greater Boston, formed in 1994 (formerly Partners HealthCare). It includes Massachusetts General Hospital (MGH), Brigham and Women’s Hospital (BWH), and numerous affiliates and care sites, with about 82,000 employees and roughly $20B in operating revenue. MGB is a principal teaching affiliate of Harvard Medical School and operates a range of hospitals, home care, urgent care, and a health plan across Massachusetts and southern New Hampshire. The system has faced regulatory scrutiny over costs and expansion, and has undergone restructurings and workforce changes in recent years. If you’re seeking the Blood Draw Lab specifically at Mass General Hospital in Chelsea, MA, this page provides the parent organization details but does not list Chelsea-area lab locations. For location-specific blood draw lab information, you may need to search MGB/MGH site for “blood draw Chelsea” or contact MGH’s main patient services.
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