Addiction Services - North Suffolk Community Services
Substance Use Disorder Treatment • Chelsea, MA • Since 1959 • Multiple (East Boston, Chelsea) locations
About
Summary: North Suffolk Community Services (NSCS), a nonprofit mental health and addiction services provider based in Chelsea, MA, offers comprehensive addiction and recovery services as part of its broader behavioral health programs. NSCS operates from its Chelsea HQ (301 Broadway, Chelsea, MA 02150) and four other Massachusetts offices, serving adults, youth, and families through specialty outpatient, psychiatric, early intervention, and recovery support services. The organization has a 900+ staff footprint and serves over 10,000 people annually, with programs across 38 residences and 74+ initiatives. For addiction-specific care, contact NSCS at 888-309-1989 or 617-889-4860.
Clinic Type
Substance Use Disorder Treatment
Address
14 Porter St., East Boston; 301 Broadway, Chelsea; 408 Meridian Street, East Boston
Phone
Not provided in extracted data
dhhsud@northsuffolk.org
Opening Hours
Conexions Evening: Mon-Fri 4:30 pm–8:00 pm; Conexions Day Treatment: Tue-Fri 9:15 am–noon; Mon 9:15–11 am (remote); CLS: Mon/Wed/Fri 4:30–6:30 pm; Sosteniendo la Sobriedad: Thu 4:30–5:30 pm; Relapse Prevention: Tue 5:30–6:30 pm
Telehealth
Groups are conducted online for some sessions (Conexions Day Treatment groups meet remotely Mondays; other services mention online sessions)
Services Offered
Team
Insurance & Payment
—
Sliding scale, Insurance, Medicaid, Self-pay
Languages Spoken
FAQs
What are the operating hours for the Conexions Evening program?
The Conexions Evening program runs five times a week in the evenings at 14 Porter St., East Boston, from 4:30 p.m. to 8:00 p.m.
What are the group therapy schedules for Conociendo la Sobriedad (CLS)?
CLS is offered Mondays, Wednesdays, and Fridays from 4:30 p.m. to 6:30 p.m. at 14 Porter St., East Boston.
When is Sosteniendo la Sobriedad held?
SLS meets Thursdays from 4:30 p.m. to 5:30 p.m. at the Chelsea location, 301 Broadway.
What is the schedule for Conexions Day Treatment Group Therapy?
Conexions Day Treatment runs 9:15 a.m. to noon, Tuesday through Friday, at 14 Porter St. Groups are remote on Mondays from 9:15 a.m. to 11 a.m.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Various directories (Detox To Rehab, Recovered, Birdeye): 3.8/5 to 3.85/5 (based on varied aggregated review platforms) (Small sample size (typically 3-5 reviews per platform for specific locations))
Patients praise
- Comprehensive range of addiction treatment services offered
- Supportive and non-judgmental environment described by some clients
- High licensing compliance rates in state audits
Common complaints
- Concerns regarding complaint resolution processes
- Reports of uncompassionate care in crisis situations
- Internal reports of toxic workplace environments
Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Probation and community partners honor women in recovery at 9th Annual Women's Recovery Court Celebration | Mass.gov — May 11, 2026
- DA Hayden’s Services Over Sentences program sees 89-percent increase in referrals in 2025 — Suffolk County District Attorney's Office — Mar 2, 2026
- North Suffolk Community Services | LinkedIn — Jul 6, 2026
- Recovery Coach - It Takes a Village - Teal — Jun 30, 2026
- Annual Purple bow campaign raises od awareness, symbolizes power of recovery — Aug 28, 2025
Information sourced from the clinic's website as of July 11, 2026.
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