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Clinic Type

Substance Use Disorder Treatment

Address

175 Crescent Avenue, Chelsea, MA 02150

Phone

866.758.7769

Email

Opening Hours

Not specified

Emergency Care

Available 24/7 to take your call; emergency/after-hours information not explicitly listed

Services Offered

  • Methadone Treatment
  • Counseling and Behavioral Therapy
  • Case Management
  • Medical assessments and testing
  • Coordinated pregnancy treatment
  • Addiction and relapse prevention education
  • Referrals to community resources
  • Discharge planning and support
  • Guest medication services

Technology & Equipment

  • FDA-approved medication-assisted treatment (MAT)
  • Methadone treatment
  • Counseling

Team

  • Not specified, Not specified — Not specified

Insurance & Payment

  • Medicaid
  • Medicare
  • Most Insurances Accepted
  • Grant Funding

For Veterans, we’re part of the VA Community Care Network through Optum and TriWest at many locations, subject to prior authorization.

Self-Pay, Insurance, Grant Funding

Languages Spoken

  • English
  • Spanish
  • Other (not specified)

Pricing

  • Not specified

Current Offers

Not specified — Not specified

FAQs

Not specified

Not specified

How do I start treatment at the Chelsea treatment center?

To start, simply contact us by phone or visit our clinic to schedule your first appointment. During your visit, you’ll undergo a comprehensive evaluation to determine the best treatment options for you.

What should I bring to my first appointment?

Please bring a valid ID, your insurance card, and a list of any medications you are currently taking. If available, relevant medical records related to previous addiction treatment would also be helpful.

Does the Chelsea treatment center accept insurance?

Yes, we accept most major insurance plans. Our staff will help verify your coverage and ensure that treatment is affordable.

Does the Chelsea treatment center offer methadone?

Yes, we offer methadone as Medication-Assisted Treatment (MAT) to manage opioid withdrawal symptoms and cravings. We also provide individual, group, and family counseling.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • drehabs.com: 5.0/5.0 (17+)
  • recovery.com: 3.6/5.0 (37)

Patients praise

  • Supportive and kind staff interactions reported by some patients
  • Convenient location near public transportation (MBTA)
  • Effective medication-assisted treatment (MAT) program which some patients credit with saving their lives
  • Comprehensive care model combining medication with counseling and holistic support services

Common complaints

  • Reports of unprofessional or rude staff behavior, specifically concerning dosing nurses and lot attendants
  • Complaints regarding administrative policies, including take-home medication revocation and guest dosing procedures
  • Concerns about facility management, particularly during inclement weather
  • Allegations of arbitrary termination of treatment or punitive disciplinary actions by staff

"I have been going to HCRC for over 2 years. The staff has been nothing less than supportive and kind to me. I have nothing but good things to say about HCRC Chelsea."

Patient review via findrecoverycenter.com

"Some staff are absolutely horrible and the rest are ok. Watch out for the head nurse because he loves kicking ppl off. He will be so quick to take away your dose and call police for no reason."

Patient review via drehabs.com

"I have been to many clinics, & HCRC is by far the absolute best! The nurses are great ! Sara the doctor is awesome. I really appreciate everyone's hard work !! Thank you so much"

Patient review via HCRC corporate website

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Chelsea, MA·Substance Use Disorder Treatment

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Chelsea, MA·Substance Use Disorder Treatment

Summary: North Suffolk Community Services (NSCS), a nonprofit mental health and addiction services provider based in Chelsea, MA, offers comprehensive addiction and recovery services as part of its broader behavioral health programs. NSCS operates from its Chelsea HQ (301 Broadway, Chelsea, MA 02150) and four other Massachusetts offices, serving adults, youth, and families through specialty outpatient, psychiatric, early intervention, and recovery support services. The organization has a 900+ staff footprint and serves over 10,000 people annually, with programs across 38 residences and 74+ initiatives. For addiction-specific care, contact NSCS at 888-309-1989 or 617-889-4860.

VerifiedOnline bookingSince 1959

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