Penn Orthopaedics Chester County Hospital
Orthopaedic Surgery • Chester, PA
Clinic Type
Orthopaedic Surgery
Address
Chester County Hospital, 701 East Marshall Street, West Chester, PA, 19380
Phone
800-789-7366
Uphsgift@upenn.edu
Opening Hours
Monday 8am - 5pm; Tuesday 8am - 5pm; Wednesday 8am - 5pm; Thursday 8am - 5pm; Friday 8am - 5pm
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
Office Hours
Monday 8am - 5pm; Tuesday 8am - 5pm; Wednesday 8am - 5pm; Thursday 8am - 5pm; Friday 8am - 5pm
Social Media
Photos




What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades: 80% patient recommendation rate (N/A)
- U.S. News (Dr. Cheston Simmons): 5 out of 5 (based on 165 ratings) (165)
- rater8 (Dr. Cheston Simmons): 5.0 stars (554 ratings)
- Birdeye (Penn Orthopaedics Southern Chester County): 3.1 stars (8 reviews)
- Yelp (Premier Orthopaedics): N/A (Mixed/Negative feedback) (41 reviews)
Patients praise
- High patient satisfaction with specific orthopedic surgeons regarding expertise, communication, and bedside manner
- Positive ratings for surgical outcomes and overall clinical care effectiveness
- Hospital recognized as high-performing in orthopedic procedures/conditions
- Strong recommendation rates from patients for hospital-based care
Common complaints
- Long wait times in the emergency department
- Difficulties reaching office staff by phone
- Mixed feedback regarding nursing care during inpatient stays
- Inconsistent communication regarding post-surgical care and hospital amenities
"Every single nurse that came into my room... are unbelievably comforting and checked on my pain as often as they could. ...I am so overwhelmed with the amazing staff at Chester County Hospital."
— Patient review of Chester County Hospital"Very personable! Answered all my questions and then answered more that I forgot to ask!! Excellent experience in the office, from the intact nurse to x-ray tech to doctor!!!"
— Patient review of Dr. Cheston Simmons"Doctors are great. Office deserves a zero. Can never reach a live person. Went somewhere else after one visit."
— Yelp review of Premier OrthopaedicsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Kenneth A. Hild, PA-C - Penn Medicine — Jun 15, 2026
- Orthopaedics - Penn Medicine — Aug 18, 2025
Information sourced from the clinic's website as of July 11, 2026.
More orthopaedic surgery clinics in Chester
PHSC (Philadelphia Hand to Shoulder Center) is a longstanding orthopedic practice specializing in hand, wrist, elbow, arm, and shoulder care with multiple PA/NJ locations, including Philadelphia and surrounding suburbs. Key details: - Founded 1973; headquartered in Philadelphia, PA - Orthopedic and plastic surgeons plus therapists; focus on upper-extremity conditions - 16+ imaging/therapy-enabled offices across PA & NJ; several locations near West Chester, PA area (e.g., King of Prussia, Langhorne, Havertown, Paoli) - Part of a multi-location partnership with clinically renowned surgeons and ongoing research/technique advancement - Contact: info@handcenters.com; phone numbers for scheduling - Office footprint includes Philadelphia Center City, South Philadelphia, and nearby counties (Bucks, Montgomery, Delaware, Chester) If you’re specifically seeking orthopedic surgeons near West Chester, PA, PHSC has nearby offices in Paoli (Chester County) and King of Prussia, with hand/upper-extremity specialists and imaging/therapy services at multiple sites. For exact physicians, appointment availability, and to confirm West Chester-area options, visit hand2shouldercenter.com or contact the centers directly.
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