Chester - CareNow Urgent Care
Urgent/Convenient Care • Chester, IL
About
CareNow is a public urgent care network owned by HCA Healthcare, offering walk-in primary and urgent care for minor illnesses and injuries across more than 200 clinics in the United States. Key features include: online check-in to reduce waiting, on-site x-ray, flu shots, sports physicals, and occupational medicine services. Clinics are typically open seven days a week with extended hours. Headquarters: Coppell, Texas (HQ location listed), with rapid regional expansion noted. For Chester-specific CareNow Urgent Care, there is no Chester location listed in their current US network highlights. If you’re seeking CareNow in Chester, please verify the exact address or local clinic listing, as the provided information shows 3 US offices in Coppell, TX, and no Chester presence in the excerpt.
Clinic Type
Urgent/Convenient Care
Address
11380 Iron Creek Rd, Chester, VA
Phone
(804) 823-9260
uccmedicalrecords@hcahealthcare.com
Opening Hours
See full hours
Services Offered
Technology & Equipment
Insurance & Payment
major credit cards, cash, check, insurance, self-pay pricing, billing options, payment plans
Languages Spoken
FAQs
Do you accept children?
Yes, CareNow Urgent Care treats children older than 3 months of age.
What ages do you treat?
We treat patients including children older than 3 months of age.
Do you offer X-ray services on-site?
Yes, CareNow Urgent Care provides X-rays on-site.
Do you offer stitches for minor lacerations?
Yes, stitches for minor lacerations are available.
Do you offer DOT exams?
We offer convenient DOT exams. Walk-ins welcome.
Can you coordinate care with nearby affiliated partners?
CareNow Urgent Care can help coordinate care with our nearby affiliated partner, HCA Virginia Health System, or any healthcare provider you choose.
Do you provide medical weight-loss management services?
Yes, our clinics offer evidence-based medical weight-loss management with nutrition and exercise guidance. Please review FAQs to learn more.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Google: 4.4 out of 5 stars (1214 reviews)
Patients praise
- Efficient check-in process
- Professional and compassionate medical team
- Clean and modern facility
- Convenient hours and accessibility
Common complaints
- Long wait times
- Staff attitude and customer service issues
- Billing/payment process disputes
- Inconsistency in care or prescription policies
"Checked in at 1145 and wasn't seen until 430 pm. Was on the phone with my husband, talking about how I felt like you shouldn't run a practice with 1 provider and intaking tons of patients... More than likely won't be back as I don't like being yelled at."
— LocalityBiz User Review"I had an awful experience! I did all my check in from home. I had one person ahead of me. I needed to be there by 11:40. I arrived at 11:30. I arrived at the same time as another person but they didn’t do online but the receptionist put them thru anyways. Then I had to wait 30 mins before she even tried to help me. Then she went over my paper work and asked for my copay. I told her to bill me and she refused… that is when I cancelled my appointment and walked out!"
— LocalityBiz User ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- HCA plans urgent care center in Chester as Bon Secours opens ... — Nov 5, 2025
- Notice of Privacy Practices - CareNow Urgent Care — Feb 7, 2026
- HCA snaps up shuttered Red Lobster for urgent care clinic in Henrico - Richmond BizSense — Dec 24, 2025
- Healthcare recap for 2025: Hospitals vie for new spots in Chesterfield, MOBs and other facilities spread across region - Richmond BizSense — Dec 30, 2025
Information sourced from the clinic's website as of July 11, 2026.
More urgent/convenient care clinics in Chester
Memorial Hospital (MHChester) in Chester, IL offers 24-hour, physician-directed emergency care and Convenient Care clinics for walk-in, non-emergency visits. The hospital operates as a Critical Access facility with two rural health clinics in Chester and Steeleville, and a full suite of services including all-digital radiology (MRI, CT, Mammography, Ultrasound, Bone Densitometry, Nuclear Medicine), Therapy & Sports Rehab, work injury prevention therapies (functional capacity testing, work hardening/conditioning, ergonomic assessments, and transitional return-to-work), general surgery, cardiopulmonary, laboratory, sleep lab, and specialty clinics. Convenient Care is part of their patient-centered approach to timely, accessible care outside of emergency department needs. Address: 1900 State St., Chester, IL 62233 (HQ); additional locations in Chester and Steeleville.
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