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Clinic Type

Urgent/Convenient Care

Address

2319 Old Plank Road, Chester, IL 62233

Phone

618-826-3194

Email

todd.jordan@uwgkc.org

Opening Hours

Mon and Fri - 8:00am to 12:00pm and 1:00pm to 5:00pm; Tue-Thu - 7:00am to 5:00pm

Emergency Care

Yes

Services Offered

  • Urgent Care Centers
  • Walk-in treatment
  • General Physical Examinations
  • Sports Participation Physical Examinations
  • Childhood Immunizations
  • Obstetrics/Gynecology
  • Emergency health care services
  • Convenient Care services

Team

  • Brett Bollman — CEO

Insurance & Payment

  • Copay Medicaid
  • Medicare
  • Private Insurance (Call for Details)

Copay Medicaid Medicare Private Insurance Call for Details

Languages Spoken

  • English

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Apple Maps/Yelp (Patient First Chester): 3.1/5 (40)
  • Solv Health (Patient First Chester): 2.0/5

Patients praise

  • Convenient walk-in availability and extended hours
  • Generally friendly staff and helpful nurse practitioners noted by some patients
  • Efficient service compared to emergency rooms for routine needs

Common complaints

  • Poor bedside manner and perceived uncaring staff
  • Long wait times for appointments and prescriptions
  • Difficulty reaching the clinic via telephone or poor communication systems
  • Inconsistent quality of care and staff turnover
  • Administrative issues such as booking errors or lack of response to complaints

"I have never felt the need to make a review for a clinic/urgent care because they all seem pretty much the same. Time consuming, fatigued staff with sometimes not so great attitude. Not this place."

Apple Maps (Patient First Chester)

"the doctors have poor bedside manner and the staff leaves a ..."

Solv Health (Patient First Chester)

"I must say I found this dentist so rude and hostile almost as he doesn't want any business at all."

LocalityBiz (Chester Dental Clinic)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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