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About

Advocate Health Care (part of Advocate Health) is a large nonprofit health system serving the Chicagoland area with primary care, wellness exams, and comprehensive outpatient services. Key points relevant to your search: - Operates as Advocate Health Care in Illinois; part of the national Advocate Health system (third-largest nonprofit integrated health system in the U.S.). - Focus areas include primary care, pediatrics, cardiology, neurology, oncology, orthopedics, and rehabilitation, with a strong emphasis on value-based care and health outcomes. - Located across the Chicago area with multiple offices and clinics (examples in Oak Brook/Oak Lawn, Elgin, Park Ridge, Downers Grove). - Large network: thousands of clinicians and staff, hundreds of clinical trials, and a significant community benefits program. - Notable recent activity includes ongoing expansion investments in Chicago’s South Side and expansion of care deliverylocations. If you’re looking for a specific clinic or service in Chicagoland (e.g., primary care locations, hours, or appointment scheduling), tell me your preferred city or ZIP code and I’ll pull the precise options.

Clinic Type

Primary Care

Address

2025 Windsor Dr, Oak Brook, Illinois 60523, US

Phone

18003238622

Email

security@aah.org

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Available (video visits, virtual visits, 24/7 e-visits)

Services Offered

  • primary care
  • family medicine
  • internal medicine
  • pediatric primary care
  • immediate care
  • video visits
  • virtual visits
  • e-visits
  • urgent care video visits
  • health assessments
  • preventive care
  • screenings
  • minor surgery
  • chronic disease management
  • annual exams
  • vaccines
  • telehealth
  • online patient portal
  • appointment management
  • test results
  • care coordination

Technology & Equipment

  • video visits
  • telehealth
  • virtual visits
  • e-visit
  • urgent care video visit
  • online appointment management
  • secure messaging
  • test result portal

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Advocate Medical Group Primary Care): 3.1 star rating (23 reviews)
  • Birdeye (Advocate Family Practice): 3.3 star rating (46 reviews)
  • ComplaintsBoard (Advocate Health Care overall): 1.4-star rating (3 reviews and 23 complaints)
  • Yelp (Advocate Medical Group): 119 reviews (rating not stated in snippet) (119 reviews)

Patients praise

  • Some patients praise doctors’ listening and care, including staff being courteous and thorough
  • Some patients describe friendly/welcoming staff and positive interactions in-office
  • Some reviews praise responsiveness and follow-up through health portal/communication (site-level description)

Common complaints

  • Low overall complaint satisfaction on ComplaintsBoard, with many complaints marked unresolved and critique of complaint resolution
  • Billing/administrative issues are criticized (e.g., billing department described negatively; missed-appointment/reschedule complaints)
  • Long wait times when calling and other unprofessional experiences are mentioned in reviews/snippets

"“The receptionist we spoke to this morning had no patience or empathy for us. It was a very disheartening experience…”"

Birdeye review snippet for Advocate Medical Group Primary Care

"“I like this place specifically. The billing department for advocate is nasty.”"

Birdeye review snippet for Advocate Family Practice

"“Patients report nothing but good experiences, feeling treated with respect and having their concerns addressed.”"

Loc8NearMe description for Advocate Medical Group Primary Care

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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