Northwestern Medicine Immediate Care Centers
Urgent Care • Chicago, IL • 28 locations
About
Northwestern Medicine operates a network of urgent care (immediate care) centers in the Chicago area as part of its nonprofit health system affiliated with Northwestern Memorial Hospital and the Feinberg School of Medicine. The system provides acute care facilities across Illinois, including several Northwestern Medicine Immediate Care locations in the region, integrated with its hospitals and physician offices. For exact Chicago-area urgent care centers and hours, check the Northwestern Medicine website or contact 1-844-662-3887.
Clinic Type
Urgent Care (multi-location group)
Address
251 E Huron St, Chicago, Illinois 60611, US
Phone
184466238837
kflesch@nm.org
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Yes (in-person and virtual visits)
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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FAQs
What ages are eligible for virtual visits?
You must be age 5 or older for a virtual visit.
Are TytoHome visits available for pediatrics?
TytoHome lets you get interactive virtual care from a Northwestern Medicine Immediate Care clinician for patients age 2 or older.
Where can I schedule TytoHome?
Log in to your MyNM account and select a visit time.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- UrgentCareMap (River North): 4.1/5 (198 reviews)
- UrgentCareMap (Lakeview): 4.2/5 (287 reviews)
- Google Reviews (River North): 3.6/5 (158 reviews)
- Google Reviews (West Loop): 3.1/5 (83 reviews)
Patients praise
- Professional and knowledgeable medical staff (doctors, PAs, nurses, techs)
- Convenient locations and accessible hours for urgent needs
- Clean and modern facilities
- Efficient and streamlined check-in process for many patients
- Helpful and compassionate care during stressful situations
Common complaints
- Varied wait times, sometimes long during peak hours
- Concerns regarding front desk staff professionalism and communication style
- Frustration with perceived lack of effective care or resolution for specific complaints
- Occasional difficulties with administrative processes like prescription changes
"This is definitely the best immediate care in the city! Dr. Adersen and her team helped my son faster than any other immediate care we have ever been to!"
— Loc8NearMe Review (Lakeview)"Ruby M at the front desk was extremely rude and lacked any ability to build rapport with patients. She was discussing my personal health concerns at a volume I was very uncomfortable with and answered my questions in a judgemental and aggressive tone."
— Birdeye Review"I have now visited this site for urgent care and diagnostics (x-ray, MRI). The location is convenient and staffed by wonderful doctors, nurses and techs."
— Yahoo Local Review (Old Irving)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Northwestern Medicine Opens New Outpatient Center in Bronzeville — Sep 3, 2025
- NM West Loop Immediate Care Project | Skender — Jul 23, 2025
- Northwestern Medicine's Bronzeville Clinic Is Now Open — Sep 3, 2025
- Northwestern Medicine opens outpatient clinic in Bronzeville - Chicago Sun-Times — Sep 3, 2025
- Northwestern Medicine opens Chicago Bronzeville outpatient facility offering scans, cancer center, immediate care center - ABC7 Chicago — Sep 3, 2025
Information sourced from the clinic's website as of July 11, 2026.
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