Walk-in Clinic & Virtual Urgent Care in Chicagoland
Urgent Care • Chicago, IL • 3 (Dearborn Station, Homewood, River East) locations
Clinic Type
Urgent Care
Address
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Phone
773-702-2273
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Opening Hours
Open every day: Monday-Friday, 8 a.m. to 8 p.m. | Saturday, Sunday and holidays, 8 a.m. to 4 p.m. | Plus 24/7 on-demand virtual urgent care
Telehealth
Yes — 24/7 On-Demand Virtual Urgent Care; Schedule through MyChart
Emergency Care
If you have severe symptoms that could be life-threatening, call 911 or go to the emergency room right away.
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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FAQs
What are Urgent Care hours?
Open every day with posted hours; registration may close earlier if wait times get long.
When should I seek emergency care?
If you have severe symptoms that could be life-threatening, call 911 or go to the emergency room right away.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (WellNow Urgent Care): 4.3/5 based on 1,112 reviews (1,112)
- Birdeye (Physicians Immediate Care): 4.3/5 based on 540 reviews (540)
Patients praise
- Convenience of virtual visits for timely medical advice and prescriptions
- Professionalism and attentiveness of some virtual care providers who listen to patient concerns
- Efficiency of the virtual care process for routine issues
- Some in-person experiences highlight friendly and professional staff and reduced wait times when following online check-in procedures
Common complaints
- Billing disputes, including allegations of unexpected or fraudulent charges and excessive lab fees
- Long wait times at walk-in locations, even with scheduled appointments
- Lack of responsiveness from customer service departments regarding billing and administrative concerns
- Perceived unprofessionalism or lack of care from front-desk and clinical staff
- Reports of disorganized management and ineffective notification systems for patients
"H.O.R.R.B.L.E. DO NOT USE! They billed me for 7 different lab tests that I did not need...nothing to do with my medical issue. Obvious mistake but I cant get anyone to look at situation."
— Birdeye (WellNow Urgent Care)"The telemedicine visit was super efficient, but she took the time to ask about how I was doing generally, if I was ok overall and not just about the issues at hand, which I appreciated."
— Instant Urgent Care TestimonialSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- MinuteClinic at CVS at 6748 W 111TH ST, WORTH, IL, 60482 — Mar 31, 2026
- Virtual urgent care could be your best bet for respiratory virus season — Oct 29, 2025
- Genesis Orthopedics & Sports Medicine Just Opened in Oak Park | Genesis Orthopedics & Sports Medicine — Apr 10, 2026
- Midwest Express Clinic Opens at Chicago Kedzie Plaza, Bringing Shopping Center to 100% Occupancy — Jul 2, 2026
- New Urgent Care Clinic now open in Lake Zurich — Jan 21, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Chicago
Northwestern Medicine operates a network of urgent care (immediate care) centers in the Chicago area as part of its nonprofit health system affiliated with Northwestern Memorial Hospital and the Feinberg School of Medicine. The system provides acute care facilities across Illinois, including several Northwestern Medicine Immediate Care locations in the region, integrated with its hospitals and physician offices. For exact Chicago-area urgent care centers and hours, check the Northwestern Medicine website or contact 1-844-662-3887.
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