Chicopee Outpatient Center - Holyoke Health
Laboratory Services • Chicopee, MA • Since 1893
About
Chicopee Outpatient Center is part of Holyoke Health (Holyoke Medical Center) in Holyoke, MA. The system’s outpatient services in Chicopee complement its full-service, community hospital offerings and include a physician practice network (Western Mass Physician Associates) and related care partners. Holyoke Health serves the Greater Holyoke area, with facilities and outreach across Hampden and Hampshire counties, including Chicopee. For location-specific details, contact Holyoke Health directly or visit the Holyoke Health site for Chicopee-related outpatient services, hours, and appointment options.
Clinic Type
Laboratory Services
Address
1964 Memorial Drive, Chicopee, MA
Phone
413-536-6766 (Lab Draw Services)
bloodbank_donor@holyokehealth.com
Opening Hours
Laboratory draw services hours: Monday–Friday 6:00 AM–3:30 PM; Saturday 6:30 AM–3:00 PM (hours may vary); location: 1964 Memorial Drive, Chicopee; main contact: 413-534-2500 x5243; Lab Draw Services phone: 413-536-6766
Services Offered
Insurance & Payment
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Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.4 out of 5 stars (Chicopee Medical Center) (68 reviews)
- Bipper Media: 2.9 out of 5 stars (Walk-in Care) (30 reviews)
Patients praise
- High-quality care from specific providers (e.g., dental supervisors, certain physicians)
- Helpful and supportive staff in certain departments (e.g., dental call center)
- Positive experiences with in-person care and services once accessed
Common complaints
- Difficulty reaching the facility by phone (long wait times, unanswered calls)
- Perceived unprofessionalism or lack of responsiveness from reception/administrative staff
- Issues with appointment scheduling and follow-up communication
- Frustration with insurance and billing processes
"The people at the front desk never answer the phones literally ever. I give the receptionists a -9.1 trillion out of 10. They’re rude, they aren’t helpful..."
— LocalityBiz (Chicopee Health Center review)"The Dentist Supervisor Maria is so helpful with any Dental issues or problems with insurance. She has helped me out of a jam. They did really good Dental work here for my root canal."
— Loc8NearMe (Chicopee Health Center review)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Spotlight On: Holyoke Medical Center — Oct 29, 2025
- Holyoke Medical Center Adult Primary Care (Chicopee) — Jan 2, 2026
- HMC WELCOMES 11 PRIMARY CARE PHYSICIANS/PROVIDERS — Dec 2, 2025
- Holyoke Medical Center Welcomes 11 Primary Care Physicians, Providers - Health Care News — Dec 3, 2025
- Sleep Lab - Holyoke Health — May 8, 2026
Information sourced from the clinic's website as of July 11, 2026.
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