Life Laboratories - Chicopee | Trinity Health Of New England
Laboratory Services • Chicopee, MA
Clinic Type
Laboratory Services
Address
444 Montgomery Street, Chicopee, MA 01020
Phone
1413-598-7241
THOfNEWorkDaySupport@TrinityHealthOfNE.org
Opening Hours
7:30am - 5:00pm
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are Life Laboratories' hours for specimen collection?
Life Laboratories is open with phlebotomy/phlebotomist services; hours shown indicate 7:30am–5:00pm in the provided snippet. For exact daily variations, please contact the location.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Trinity Health of New England Medical Group: Chicopee): 3.4 out of 5 stars (1,046 reviews)
- WebMD (Trinity Health of New England Medical Group): Not explicitly rated out of 5, but generally poor sentiment in text (7 reviews)
Patients praise
- Some staff noted as professional and friendly at specific regional locations
- Efficient blood draws by certain personnel
Common complaints
- Long hold times for scheduling and inquiries
- Difficulty reaching staff by phone
- Billing errors and administrative issues
- Appointment cancellation and scheduling inconsistencies
"Why wont anyone ever answer the phone?! I can't get an appointment or a refill of my medication."
— WebMD User Review"The providers are fine, but they made a billing error on my visit and it took six months to resolve when it was their error."
— Birdeye User ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Baystate Health and Trinity Health Of New England Sign Definitive Agreement to Integrate Mercy Medical Center | Trinity Health Of New England — Apr 28, 2026
- Medical Lab Technologist, Trinity Health - Hiring March 2026 — Jul 27, 2025
- Trinity Health seeks Dana-Farber cancer care membership — Jul 2, 2026
- Stacey Baeder — May 24, 2026
- Medical Receptionist, Trinity Health - Hiring May 2026 — Jul 27, 2025
Information sourced from the clinic's website as of July 11, 2026.
More laboratory services clinics in Chicopee
Chicopee Outpatient Center is part of Holyoke Health (Holyoke Medical Center) in Holyoke, MA. The system’s outpatient services in Chicopee complement its full-service, community hospital offerings and include a physician practice network (Western Mass Physician Associates) and related care partners. Holyoke Health serves the Greater Holyoke area, with facilities and outreach across Hampden and Hampshire counties, including Chicopee. For location-specific details, contact Holyoke Health directly or visit the Holyoke Health site for Chicopee-related outpatient services, hours, and appointment options.
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