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About

Summary: Chicopee Primary Care at Holyoke Health (Holyoke Medical Center) is part of the Holyoke Health system serving the Greater Holyoke area, including Chicopee. The center sits within a nonprofit, full-service community hospital network that also includes the VNA, River Valley Counseling Center, and Western Mass Physician Associates. The hospital region covers towns in Hampshire and Hampden counties, such as Holyoke, Chicopee, South Hadley, Granby, Easthampton, Southampton, West Springfield, and Belchertown. Leadership includes Medical Director Morris Lainer and other executives who oversee clinical services, laboratory, emergency medicine, and primary care operations.

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Clinic Type

Primary Care

Address

Chicopee, MA (Chicopee Primary Care Team at Holyoke Health)

Phone

413-532-9141

Email

bloodbank_donor@holyokehealth.com

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.holyokehealth.com/serviceoverview/chicopee-primary-care-team/

Services Offered

  • Primary care
  • Family medicine
  • Pediatrics? (not explicitly stated; page focuses on Chicopee Primary Care Team)
  • Primary Care Physicians and Providers

Team

  • Joanna Cichon, MD, Board-certified; Medical degree from Medical Academy of Bialystok; residency at St. Luke’s Roosevelt Medical Center; fluent in English and Polish; affiliated with Holyoke Medical Center since 2016 — Primary Care Physician
  • Annabel Lee Espinas, MD, Medical degree from University of Santo Tomas; residency at Cabrini Medical Center; affiliated with Holyoke Medical Center since 2006 — Primary Care Physician
  • Asma Kareem, MD, Medical degree from Fatima Jinnah Medical College for Women; residency at Muhlenberg Regional Medical Center; affiliated with Holyoke Medical Center since 2007 — Primary Care Physician
  • John Glogowski, FNP, Southern Connecticut State University alum; certified by American Association of Nurse Practitioners; affiliated with Holyoke Medical Center since 2012 — Family Nurse Practitioner

Insurance & Payment

—

Languages Spoken

  • English
  • Polish
  • Filipino/Tagalog? Note: text mentions fluent in English and Polish for Dr. Cichon; other languages not specified.

Photos

Chicopee Primary Care Team - Holyoke Health — Primary Care clinic in Chicopee, MA — photo 1Chicopee Primary Care Team - Holyoke Health — Primary Care clinic in Chicopee, MA — photo 2Chicopee Primary Care Team - Holyoke Health — Primary Care clinic in Chicopee, MA — photo 3Chicopee Primary Care Team - Holyoke Health — Primary Care clinic in Chicopee, MA — photo 4Chicopee Primary Care Team - Holyoke Health — Primary Care clinic in Chicopee, MA — photo 5Chicopee Primary Care Team - Holyoke Health — Primary Care clinic in Chicopee, MA — photo 6Chicopee Primary Care Team - Holyoke Health — Primary Care clinic in Chicopee, MA — photo 7Chicopee Primary Care Team - Holyoke Health — Primary Care clinic in Chicopee, MA — photo 8

What Patients Say

Overall sentiment across review platforms: negative

  • Bippermedia (Walk-In Care location): 2.9 out of 5 stars (30 reviews)

Patients praise

  • Individual providers are occasionally described as friendly, wonderful, or skilled
  • Staff members are sometimes noted as being friendly, even when systemic issues persist

Common complaints

  • Difficulty reaching the office via phone, including long wait times and unreturned calls
  • Challenges with scheduling appointments and long delays in receiving care
  • Reports of disorganized office administration and poor communication regarding referrals and records
  • Perceived lack of attentiveness or urgency from staff members

"The people at the front desk never answer the phones literally ever. ... You can call here 80 times a day and you’re lucky if they answer ONCE."

— LocalityBiz user review

"I have fallen through the crack several times. They are very disorganized. The staff is very friendly and that's the only reason they're getting two stars."

— LocalityBiz user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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Holyoke Health Center

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Holyoke Health Center, Inc. is a nonprofit Federally Qualified Community Health Center based in Holyoke, MA (founded 1970). It provides low-cost primary medical, dental, and pharmaceutical services in English and Spanish to Holyoke, Chicopee, and surrounding areas, with integrated oral health and behavioral health programs. The center serves over 24,000 patients annually and operates onsite 340B pharmacy. It has a presence in Holyoke, MA (HQ) and maintains activity aimed at community health improvement, including local initiatives like new coalition efforts in the region. Contact: 413-420-2222. Website: hhcinc.org.

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