Holyoke Health Center
Primary Care • Chicopee, MA • Since 1970 • Multiple locations in Hampden County, including Holyoke and Chicopee locations
About
Holyoke Health Center, Inc. is a nonprofit Federally Qualified Community Health Center based in Holyoke, MA (founded 1970). It provides low-cost primary medical, dental, and pharmaceutical services in English and Spanish to Holyoke, Chicopee, and surrounding areas, with integrated oral health and behavioral health programs. The center serves over 24,000 patients annually and operates onsite 340B pharmacy. It has a presence in Holyoke, MA (HQ) and maintains activity aimed at community health improvement, including local initiatives like new coalition efforts in the region. Contact: 413-420-2222. Website: hhcinc.org.
Clinic Type
Primary Care
Address
230 Maple Street, Holyoke, MA 01040
Phone
(413) 420-2200
resume@hhcinc.org
Opening Hours
Locations & Hours
Website
Services Offered
Team
Insurance & Payment
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Languages Spoken
FAQs
What services does Holyoke Health Center provide?
Low-cost medical, dental, and pharmaceutical services (primary care and related health services) for Holyoke, Chicopee, and surrounding communities.
Where are Holyoke Health Center locations?
Holyoke Health Center and Chicopee Health Center, plus a Veterans’ Home of Holyoke Dental Clinic.
Social Media
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What Patients Say
Overall sentiment across review platforms: mixed
- LocalityBiz: Generally low (often 1 star in sourced user reviews)
Patients praise
- Appreciation for individual clinical staff, including specific doctors and dental supervisors
- Positive experiences with in-person care and quality of treatment once accessed
- Helpful support from certain administrative personnel regarding specific insurance or dental issues
Common complaints
- Significant difficulty reaching staff by phone (long hold times, unanswered calls)
- Frustration with appointment scheduling and administrative follow-through
- Reports of unprofessional or dismissive communication from front desk staff
- Occasional concerns regarding billing and insurance processing errors
"If you love HORRIBLE customer service definitely come here. The people at the front desk never answer the phones literally ever."
— LocalityBiz user review"The Dentist Supervisor Maria is so helpful with any Dental issues or problems with insurance. She has helped me out of a jam. They did really good Dental work here for my root canal."
— Loc8NearMe user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Collaborative coalition launches effort to tackle community inequities - The Reminder — Mar 4, 2026
- Holyoke Health Center Celebrates Opening of New Building to Expand Care Access - Health Care News — May 14, 2026
- Advancing Chicopee Together/Adelantando Chicopee Juntos Coalition to Launch - Health Care News — Feb 24, 2026
- New Chicopee coalition to tackle health inequities — Feb 27, 2026
- Holyoke Chicopee Springfield Head Start’s Churchill Center Hosts Family Health Fair - Health Care News — Oct 9, 2025
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Chicopee
Summary: Chicopee Primary Care at Holyoke Health (Holyoke Medical Center) is part of the Holyoke Health system serving the Greater Holyoke area, including Chicopee. The center sits within a nonprofit, full-service community hospital network that also includes the VNA, River Valley Counseling Center, and Western Mass Physician Associates. The hospital region covers towns in Hampshire and Hampden counties, such as Holyoke, Chicopee, South Hadley, Granby, Easthampton, Southampton, West Springfield, and Belchertown. Leadership includes Medical Director Morris Lainer and other executives who oversee clinical services, laboratory, emergency medicine, and primary care operations.
Summary of Trinity Health Of New England Medical Group – Chicopee (related to Saint Francis Hospital) - Saint Francis Hospital, founded in 1897 and now part of Trinity Health Of New England (THNE), is the largest Catholic hospital in New England and a major teaching hospital in north central Connecticut. - THNE is an integrated health care system within Trinity Health, a large Catholic health care network based in Livonia, Michigan. - The hospital operates as a nonprofit with 617 licensed beds, serving as an anchor institution in the region and offering affiliation opportunities through THNE’s network. - For Chicopee, MA-related inquiries, note that Saint Francis/THNE focus is primarily Hartford, CT area; there may be collaborative or referral connections within THNE for patients in western Massachusetts via linking providers or system-wide care pathways. If you’re specifically looking for CHICOPEE-based THNE Medical Group information (e.g., a Chicopee-based clinic or physicians within THNE), the page here emphasizes Saint Francis in Connecticut and the broader THNE system rather than a distinct Chicopee location. For precise Chicopee ties, consider checking: - THNE Medical Group directory for Chicopee locations - Saint Francis Hospital network pages for any Massachusetts affiliations or partner clinics - Contact THNE patient/physician referral line for Chicopee-specific care options Phone numbers listed correspond to Saint Francis/THNE network inquiries and care coordination.
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