Locations & Directions - Cincinnati Children's Urgent Care
Urgent Care • Cincinnati, OH • Since 1883 • 6 Urgent Care locations (Burnet, Crestview Hills, Eastgate, Green Township, Liberty Campus, Mason) per page sections locations
About
Locations & Directions for Cincinnati Children's Urgent Care - Main campus address: 3333 Burnet Avenue, Cincinnati, OH 45229 (Cincinnati Children’s Hospital Medical Center) - Facility type: Pediatric hospital with multiple locations; offers urgent care services as part of Cincinnati Children’s system - Proximity: The Urgent Care is associated with the Cincinnati Children’s complex in Avondale/Cincinnati; check the specific Urgent Care site for hours and exact street location - Travel tips: Use the main campus address for GPS; the hospital operates a Level 1 Pediatric Trauma Center and specializes in pediatric care (0–21 years, with adult congenital heart disease and certain adult care available at the campus) Note: The page provided lists the main campus (3333 Burnet Ave) and general hospital details but does not specify a separate Urgent Care location. For precise Urgent Care directions, please confirm the exact Urgent Care site within Cincinnati Children’s or use the hospital’s main campus directions as a guide.
Clinic Type
Urgent Care
Address
3401 Burnet Ave, Cincinnati, OH 45229
Phone
+15136364293
development@cchmc.org
Opening Hours
See site for location-specific hours (most locations listed with evening hours; examples: Burnet Campus Urgent Care open daily 9:00 AM – 12:00 AM; Crestview Hills Urgent Care 6:00 PM – 11:00 PM Mon-Sun; Eastgate Urgent Care 6:00 PM – 11:00 PM Mon-Sun)
Telehealth
Video urgent care visits available 24/7 (Virtual Urgent Care)
Emergency Care
Emergency Department/Urgent Care drive at Burnet campus (closed March 30 – July 3) per note
Services Offered
Insurance & Payment
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Walk-ins accepted with no appointment, Save My Spot to reserve place in line, Open 365 days a year for Burnet location per hours, Typically billed as urgent care services
Languages Spoken
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FAQs
Do you need an appointment for urgent care?
Walk-ins are accepted at all Urgent Care locations with no appointment required.
If your child’s situation requires immediate care, what should you do?
Call 911 or go to an emergency room immediately.
Is Virtual Urgent Care available and when?
Video urgent care visits are always available, 24/7, through our app, where we see patients until their 18th birthday.
What should you do if your child has a minor injury or illness?
Check to see if Virtual Urgent Care would be a good fit.
What is the policy on masking?
Masks are currently optional at all Cincinnati Children’s locations; masking status may change with conditions and will be updated here and at location entrances.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Solv: 3.0/5 (2)
- BestProsInTown (Burnet Campus): Not explicitly stated (highly praised summary) (121)
Patients praise
- Compassionate, friendly, and supportive nursing and medical staff
- High quality of clinical care and medical expertise
- Ability to address urgent health concerns effectively
- Child-friendly atmosphere and facilities designed to comfort patients
- Quick and efficient service in some instances
Common complaints
- Long wait times and delays in service
- Concerns regarding billing practices (e.g., billing as an ER rather than urgent care)
- Issues with staff communication, professionalism, and responsiveness
- Refusal of service near closing times or due to patient caps
- Lack of follow-up on test results
"They did X-rays, fitted him for a cast and sling, and we were out of there in less than 2 hours! I was amazed how every staff member was so incredibly wonderful. They turned a scary time into a fun adventure!"
— LocalityBiz (Green Township review)"THIS IS NOT AN URGENT CARE. This is a hospital ER even though their name states that they are “Urgent Care Anderson” and they bill insurance as such... Our bill to pull a Lego out of a 3 year olds nose(10 minutes) was over $2,000 out of pocket."
— LocalityBiz (Anderson review)}}]},top_results:}Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Cincinnati Children's Eastgate set to open next month — Oct 16, 2025
- Cincinnati Children’s Eastgate: Bringing Care Closer to Home - Radiating Hope — Feb 3, 2026
- Cincinnati Children's dedicates new Clermont County facility — Oct 15, 2025
- Cincinnati Children's Expands to Eastgate - Cincinnati Family Magazine — Oct 16, 2025
- Cincinnati Children’s Eastgate Opens, Offers Outpatient Pediatric Specialty Care | Medical Construction and Design — Dec 9, 2025
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Cincinnati
Mercy Health is a nonprofit hospital and health care system based in Cincinnati, Ohio. It operates in Cincinnati with its headquarters in the city and maintains two U.S. offices. It employs about 5,952 people and is active in the health care industry. For exact urgent care locations and hours, please check Mercy Health’s official site at mercy.com or call their Cincinnati offices for the nearest urgent care location.
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