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About

Mercy Health is a nonprofit hospital and health care system based in Cincinnati, Ohio. It operates in Cincinnati with its headquarters in the city and maintains two U.S. offices. It employs about 5,952 people and is active in the health care industry. For exact urgent care locations and hours, please check Mercy Health’s official site at mercy.com or call their Cincinnati offices for the nearest urgent care location.

Clinic Type

Urgent Care

Address

Cincinnati, Ohio 45237, US

Phone

+18445524278

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Urgent care
  • Walk-in medical care
  • All ages treated
  • Open outside normal business hours
  • No appointment needed

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Solv (Mercy Health Urgent Care, Cincinnati): 4.8/5 (average across 1,030 patients) (1,030)
  • Birdeye (Mercy Health Urgent Care, Eastgate): 4.5/5 (318)

Patients praise

  • Attentive, professional, and friendly staff and providers
  • Efficient care and convenient online scheduling/save-my-spot options
  • Clean and welcoming facility environments
  • Good bedside manner and thorough explanations from medical staff

Common complaints

  • Difficulties with billing and payment processes
  • Occasional long wait times during busy periods
  • Concerns regarding staff communication and professionalism in some instances
  • Perceived focus on financial aspects over patient care by specific providers

"Nurse and doctor were great. I had a UTI and was very uncomfortable and they were professional and polite with me... The doctor was thorough and informative."

Solv (Patient Review)

"DO NOT VISIT THE DR HERIBA I would not recommend this doctor. In my experience, she seemed more focused on money than on her patient’s health."

Birdeye (Patient Review)

"I really have a great doctor and he is the only reason I stay here as for Mercy Health, they are the worst most incompetent people I believe God put on the planet!"

Trustpilot (Patient Review)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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