LGBTQ+ Medicine - Cleveland, OH | MetroHealth
LGBTQ Health • Cleveland Heights, OH • Since 1837 • 1 main campus in Cleveland, OH (Pride Network at MetroHealth) locations
About
Summary: MetroHealth is a nonprofit, public health system based in Cleveland, Ohio (founded 1837). It operates as a teaching hospital affiliated with Case Western Reserve University, with about 9,000 employees and multiple facilities across Cuyahoga County, including a Level I adult trauma center and Level II pediatric trauma center. MetroHealth offers comprehensive care (primary, specialty, emergency, and preventive well visits), along with air ambulance service via Metro Life Flight. The system includes 731 beds across its hospitals and health centers, and serves the Cleveland Heights area through its network. Contact: 216-957-6337 or 216-778-7800. Website: metrohealth.org.
Clinic Type
LGBTQ Health
Address
2022 W 25th St, Cleveland, OH 44113
Phone
(216) 778-5000
mychart@metrohealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
—
Medicare, Medicaid, Commercial insurance, Self-pay
Languages Spoken
FAQs
What services does Pride Network Primary Care include?
Family planning, pregnancy care, chronic disease management, elder care, well child care, smoking cessation, cholesterol and blood pressure management, physical exams and immunizations, STI testing, PrEP/PEP for HIV prevention, HIV care, adult hormone and transition care, detransition care.
What services are included in Pride Network Primary Care?
The Pride Network Primary Care includes family planning, pregnancy care, chronic disease management, elder care (over 55), well child care, smoking cessation, treating cholesterol and blood pressure, physical exams and immunizations, testing for sexually transmitted infections, PrEP and PEP for HIV prevention, HIV care, adult hormone and transition care, and detransition care.
Is LGBTQ+ care provided by MetroHealth to families with LGBTQ+ parents?
Yes. Pride Network providers are comfortable with families that have LGBTQ+ parents and provide a respectful and accepting space for LGBTQ+ patients.
Are there adult and kids primary care options within Pride Network?
Yes. There are adult and kids primary care services available through MetroHealth’s Pride Network Primary Care.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye/Google aggregate: 3.2/5 (152 (system-wide Cleveland Heights facility))
- MetroHealth internal reviews: 4.9/5 (56 (individual provider, Dr. Mark McLoney))
Patients praise
- Strong recognition for inclusive, respectful, and affirming care for the LGBTQ+ community, particularly transgender individuals.
- Establishment of a dedicated Pride Network providing primary care, behavioral health, and gender-affirming services.
- Advocacy and educational initiatives within the Pride Clinic to improve cultural competency among staff.
- Positive patient stories regarding successful gender-affirming surgical procedures and long-term primary care support.
Common complaints
- Reports of administrative issues including appointment cancellations without notice, long wait times, and difficulties reaching specific clinics via phone.
- Mixed feedback on customer service and staff communication efficiency at various MetroHealth facilities.
- General system-wide complaints regarding billing, scheduling, and communication policies.
"Dr. Meyers is probably the best Doctor I've ever had. I feel comfortable, safe, listened to and respected by her."
— Google/Pride Network Review"I had an appointment scheduled for 1:20 pm... they didn't have my appointment listed... I had not received any calls from them nor any information that my appointment was cancelled."
— LocalityBiz review regarding Cleveland Heights clinic experienceSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- The World is Overwhelming. You Need Support. — Jun 10, 2026
- If you’re sexually active, it’s time to learn about PrEP and PEP. — Sep 30, 2025
- Dr. Kimberly E. Resnick, MD - Gynecologic Oncologist in Cleveland Heights, OH — May 14, 2026
- The Real Deal: Nonprofit Thursday Report: NBMBAA, Diversity Center, Presidents Council Foundation — May 23, 2026
- Cleveland’s Leading Women’s Health Providers: Shaping the Future of Ultrasound and Imaging in Northeast Ohio — Jan 22, 2026
Information sourced from the clinic's website as of July 11, 2026.
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