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Clinic Type

Mental Health

Address

Cleveland Heights, OH

Phone

2163501000

Email

centraloc@verizon.net

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • LGBTQ+ mental health clinic
  • gender-affirming care
  • inclusive healthcare
  • routine check-ups
  • specialized LGBTQ+ care
  • ART management (HIV treatment)
  • PrEP counseling and HIV prevention
  • STI testing and treatment
  • HIV testing and treatment
  • mental health services
  • therapy for identity, discrimination, relationship issues

Insurance & Payment

  • major insurance
  • sliding scale for uninsured
  • assistance with HealthCare programs

We accept major insurance and offer a sliding scale fee system for uninsured; assistance with Health Care and other qualifying assistance programs.

intake form, appointment scheduling via form

Languages Spoken

  • English

Pricing

  • Free & confidential HIV & STI test and treat Services
  • sliding scale for uninsured
  • assistance with health care and other qualifying programs

Current Offers

Sliding scale for uninsured — null

FAQs

Do you accept insurance?

Yes, major insurance is accepted and there is a sliding scale for uninsured.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (aggregating Google and Facebook): 3.2 out of 5 stars (152 reviews)

Patients praise

  • convenient scheduling for appointments and lab work
  • knowledgeable and professional medical staff
  • welcoming and safe environment for LGBTQ+ patients
  • specialized LGBTQ+ primary care and mental health services

Common complaints

  • reports of denied medical care related to specific policies
  • political criticism regarding clinic policies

"Doctors are so nice. Not pushy and staff is amazing"

— Birdeye review

"This facility is fine with denying someone medical care because of their "policies"."

— Birdeye review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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