Urgent Care and Express Care Clinics - Cleveland Clinic
Urgent Care • Cleveland Heights, OH
About
Summary: - The page describes Huron Hospital Behavioral Med, part of the Cleveland Clinic system at the Stephanie Tubbs Jones Health Center in Cleveland, OH. - It notes the Center offers Express Care/urgent care near you, plus primary and specialty services. - Basic stats: 10 employees; revenue USD 0–1M; contact via 800.223.2273 or 216.767.4242. - Accessibility: Located in Cleveland; affiliated with Cleveland Clinic; categories include urgent care, primary care, and specialty services. If you’re specifically looking for Urgent Care and Express Care clinics in Cleveland Clinic Cleveland Heights, this page indicates Express Care services are available at the Stephanie Tubbs Jones Health Center in Cleveland, but does not mention Cleveland Heights directly. For Cleveland Heights urgent/express care, consider checking Cleveland Clinic locations or nearby express care clinics on the Cleveland Clinic site or calling the provided numbers.
Clinic Type
Urgent Care
Address
13951 Terrace Rd, Cleveland, Ohio 44112-4399, US
Phone
800.223.2273
chp@ccf.org
Opening Hours
Open Monday – Friday, 8 a.m. – 7:30 p.m. and Saturday – Sunday, 8 a.m. – 3:30 p.m.
Telehealth
Express Care virtual visits available for nonemergency concerns via smartphone, tablet or computer
Emergency Care
If you have chest pain, shortness of breath, dizziness, a severe headache, broken bone, or other serious problems, go to the nearest emergency department or call 911.
Services Offered
Technology & Equipment
Insurance & Payment
Payment, including co-pays, is required at time of service.
Payment due at time of service
Languages Spoken
—
FAQs
Who can provide care at Express Care and Urgent Care Clinics?
Board-certified physicians, nurse practitioners and physician assistants
What are Cleveland Clinic Express Care Clinics and Urgent Care Clinics designed for?
They are designed to provide patients with quick access to medical care for common health problems. They offer walk-in convenience and care from board-certified physicians, nurse practitioners and physician assistants.
Do you need an appointment?
No appointment is necessary.
What are the hours of operation?
Open Monday – Friday, 8 a.m. – 7:30 p.m. and Saturday – Sunday, 8 a.m. – 3:30 p.m.
Who can be treated at Urgent Care Clinics?
Patients ages 6 months and over for the Urgent Care Clinics.
When should I go to the emergency department instead?
If you have chest pain, shortness of breath, dizziness, a severe headache, a broken bone, or other serious problems, please go to the nearest emergency department or call 911.
Are Express Care Clinics the right choice for wounds needing stitches or excessive bleeding?
No. In those cases, visit one of the emergency rooms immediately.
Is there a virtual visit option?
Yes, in non-emergency situations you can use a provider via MyClevelandClinic app for virtual visits from a laptop, tablet or smartphone.
Who can use virtual visits?
Virtual visits are available to patients who reside in Ohio and Florida, age 2 and up.
What about scheduling at certain locations?
Online self-scheduling is offered at some locations; otherwise no appointment is needed for most Express Care locations, but scheduling may vary by site.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye/Google: 3.4/5 stars (33 reviews (overall Cleveland Clinic))
- Yelp/Yahoo Local: 2.0/5 stars (9 reviews (Lyndhurst Urgent Care))
Patients praise
- Efficient and prompt care for some patients
- Helpful and kind staff reported in select instances
- Convenient walk-in access for minor illnesses
Common complaints
- Reports of rude, dismissive, or unprofessional front desk and medical staff
- Long wait times, including for scheduled appointments
- Concerns regarding billing practices, including high costs for tests and difficulty billing the VA
- Frustration with registration processes, including malfunctioning kiosks and lack of assistance
"I felt attacked I left I told her I wanted to leave she blocked the door for a minute... I have never in my life been made to feel like my sickness is less than worthy of another appointment."
— Patient review, Cleveland Clinic Lyndhurst Urgent Care"Staff are nice however check in kiosks are the worst idea... We had to wait for 30 min because the kiosk malfunction and staff not knowing we are there."
— Patient review, Cleveland Clinic Middleburg Heights Urgent CareSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Why Cleveland Clinic is converting Express Care locations - Crain's Cleveland Business — Jul 10, 2026
- Brunswick Family Health Center - Brunswick - OH - Express Care Clinics — Jun 27, 2026
- Solon Family Health Center - Solon - OH - Express Care Clinics — Jun 27, 2026
- Facebook — Jan 25, 2026
- Dian M. Nutter - Physician Assistant in Cleveland Heights, OH — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Cleveland Heights
Health Express Urgent Care & Occupational Health Centers offers walk-in urgent care in Cleveland and surrounding Ohio communities, with seven-day access, accepts most insurance, and provides telehealth visits. They emphasize employer-focused occupational health services (drug screens, DOT exams, TB testing, vaccinations, x-rays, workers’ comp, fit-for-duty, physicals) and same-day test result delivery. They operate six U.S. offices, including one in Parma (HQ) and locations in Mayfield Heights, North Ridgeville, Avon Lake, and Parma area. They position as a patient-first urgent care with rapid testing and treatment, plus tailored workplace health plans at discounted rates. If you’re seeking urgent care in Cleveland heights or nearby, Health Express offers convenient walk-in care, telehealth options, and comprehensive occupational health services for employers.
UH Urgent Care in Cleveland Heights: Provides urgent care services in the greater Cleveland area with certified providers, clean facilities, and convenient care options. The organization operates multiple locations around Cleveland, is privately held, and headquartered in Cleveland, OH. Recent updates highlight new or relocated locations (Broadview Heights, Parma, North Ridgeville) and ongoing recruitment for providers. For Cleveland Heights specifics (hours, exact address), please check the UH Urgent Care website or contact the Cleveland Heights location directly.
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