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About

Health Express Urgent Care & Occupational Health Centers offers walk-in urgent care in Cleveland and surrounding Ohio communities, with seven-day access, accepts most insurance, and provides telehealth visits. They emphasize employer-focused occupational health services (drug screens, DOT exams, TB testing, vaccinations, x-rays, workers’ comp, fit-for-duty, physicals) and same-day test result delivery. They operate six U.S. offices, including one in Parma (HQ) and locations in Mayfield Heights, North Ridgeville, Avon Lake, and Parma area. They position as a patient-first urgent care with rapid testing and treatment, plus tailored workplace health plans at discounted rates. If you’re seeking urgent care in Cleveland heights or nearby, Health Express offers convenient walk-in care, telehealth options, and comprehensive occupational health services for employers.

Clinic Type

Urgent Care

Address

3762 Pearl Road, Cleveland, OH 44109

Phone

216-777-2155

Email

billing@healthexpressuc.com

Opening Hours

Mon – Fri: 8:00 am – 8:00 pm; Sat – Sun: 9:00 am – 6:00 pm

Telehealth

Yes, telehealth services available

Services Offered

  • urgent care
  • walk-in clinic
  • same-day medical care
  • telehealth
  • on-site lab tests
  • strep testing
  • flu testing
  • mono testing
  • urinalysis
  • pregnancy testing
  • x-rays
  • primary care
  • occupational health
  • behavioral health

Insurance & Payment

  • AARP
  • Aetna
  • Blue Cross Blue Shield
  • Buckeye Community Health Plan
  • CareSource
  • Cigna
  • Healthspan
  • Humana
  • Medical Mutual
  • Ohio Medicaid & Medicaid HMOs
  • Medicare
  • Molina
  • MultiPlan & PHCS Networks
  • Mutual Health Services
  • TRICARE
  • UFCW
  • UMR
  • United Healthcare
  • Worker’s Compensation

Accepted insurances listed; self-pay options available for uninsured

self-pay, insurance, credit/debit cards, mobile payments, Insured

Languages Spoken

  • English

Current Offers

Walk-In Welcome

FAQs

Do I need an appointment?

Walk-ins are welcome; you can book ahead online.

What services are offered?

Urgent care, on-site labs, X-ray, telehealth, primary care, behavioral health, occupational health.

What are the hours of operation?

Mon – Fri: 8:00 am – 8:00 pm; Sat – Sun: 9:00 am – 6:00 pm

Do walk-ins get seen the same day?

Yes, walk-ins are welcome and most patients are seen in under 30 minutes.

What should I bring to my visit?

Bring a photo ID and insurance card (if applicable).

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye / Google Aggregate: 4.8/5 stars (815 reviews)
  • Birdeye / MetroHealth Cleveland Heights Medical Center: 3.2/5 stars (152 reviews)

Patients praise

  • polite, friendly, and professional staff
  • clean, modern facilities
  • efficient check-in process and short wait times
  • thorough and attentive medical care
  • convenient availability and scheduling options

Common complaints

  • perceived lack of care for certain patients due to policy restrictions
  • negative feedback regarding political or organizational stance

"Absolutely amazing! The staff is extremely polite and friendly. The place is new and clean. Dr. Haun is incredible. She’s very knowledgeable and attentive."

— UH Urgent Care patient review

"This facility is fine with denying someone medical care because of their 'policies'. Everyone there should be ashamed of themselves for how they are treating people right now."

— MetroHealth Cleveland Heights Medical Center patient review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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