Behavioral Health - Kootenai Health
Psychiatry and Behavioral Health • Coeur d'Alene, ID • Since 1956
About
Kootenai Health (formerly Kootenai Medical Center) is a nonprofit regional medical center headquartered in Coeur d'Alene, Idaho. It operates the main 381-bed hospital and multiple physician clinics with over 200 employed providers across 25+ specialties. The system serves the Inland Northwest (North Idaho, Eastern Washington, Montana) with a comprehensive range of services and is recognized for patient safety, including Magnet-designated nursing. Key details: founded 1956, main campus at 2003 Kootenai Health Way, Coeur d'Alene, ID, 83814; contact: 208-625-4000.
Clinic Type
Psychiatry and Behavioral Health
Address
2003 Kootenai Health Way, Coeur d'Alene, ID 83814
Phone
(208) 625-4878
careers@kh.org
Opening Hours
Open 24 Hours / 7 days a week; 365 days per year
Emergency Care
Open 24/7/365 for Behavioral Health
Services Offered
Team
Insurance & Payment
Payment arrangements can be made through the business office for services not covered by insurance.
Payment arrangements through business office, Insurance payments, Medicare, Medicaid, Payment arrangements can be made through the business office for services not covered by insurance.
Languages Spoken
—
FAQs
Is a referral required?
No referral needed; come on your own, with a friend, or a family member.
What is the contact information for Kootenai Behavioral Health - Acute Care?
2003 Kootenai Health Way, Coeur d'Alene, ID 83814; Fax: (208) 625-4878; Hours: Open 24 Hours.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Rehab.com: 3.41/5 (49 reviews)
- Recovered.org: 4.03/5
Patients praise
- Clinical staff described as caring, knowledgeable, and compassionate by many patients
- Focus on integrated, collaborative, and individualized treatment plans
- Appreciation for family involvement and support during the recovery process
- Access to safe, structured environments for crisis and stabilization services
Common complaints
- Concerns regarding billing practices and communication about costs
- Reports of slow or unresponsive communication from patient advocates
- Mixed feedback on staff attentiveness and responsiveness to specific patient needs
"They do a lot of wonderful things in this unit- I’ve seen them bring people back to life. They really help people see hope in their lives."
— Kootenai Health website (patient/staff testimonials)"The past 2 appointments with a doctor I had were less than satisfactory. I called the patient advocate and it's been over a week since I left a voice mail. No one has called me back."
— FindMentalHealthFacilities.org user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Kootenai Behavioral Health (ER) - The Green Bandana Project — Mar 24, 2026
- About Kootenai — Jul 9, 2026
- Patient Referrals and Transfers - Kootenai Health — Oct 15, 2025
- Kootenai Health - Hospital - Medicare — May 13, 2026
- Laura Haney - Kootenai Health — Jan 28, 2026
Information sourced from the clinic's website as of July 11, 2026.
More psychiatry and behavioral health clinics in Coeur d'Alene
Heritage Health is a North Idaho nonprofit healthcare provider based in Coeur d’Alene, ID. Since 1985/1986, it offers integrated medical, dental, and behavioral health services across 10 offices in Idaho (including Coeur d’Alene, Post Falls, St. Maries, and Rathdrum). Services include primary care, pediatrics, dental care, mental health, therapy, recovery programs, home health, and substance abuse treatment. The organization operates under Dirne Health Centers, Inc., is nonprofit (501(c)(3)), and emphasizes patient-directed, community-focused care. Key contacts: HQ at 1090 W. Park Place, Coeur d’Alene, ID 83814; phone 208-620-5250.
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